Arjuna Corera Email & Phone Number

Colombo, Wp, Lk

Global

Sri Lanka

Colombo, Sri Lanka

Work with key accounts in identifying potential partners for business growth.Work with key accounts to introduce new system functionalities for potential revenue generation.Serve as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationships and develop trusted advisor relationships with customer stakeholders and executive sponsorsGuiding key customers in booking trends, customer and market behavior using analytics to identify areas of improvement to achieve revenue targets.Collaborate with the sales team to identify and grow new business opportunities.Respond to customer RFPs/RFIs with product expertise knowledge.Conduct product demonstrations and system training.Define product priorities.Acting as a customer/product advocate with a focus on improving customer experience.Maintaining updated knowledge of company products and services.Work with Scrum master and supporting teams to ensure proper product quality is maintained and deliveries are met.Supervise the overall delivery process, if any deviation to the agreed targets, make necessary decisions/adjustments to keep everything on track.System validation/testing for business requirements.

No 04, Geethanjalee Place, Colombo 3

- Sound understanding about the customers market and competitors and provide quarterly strategy plans.- Provide solutions and workarounds for customers using industry standards and trends.- On time delivery.- Sound knowledge on 3ed party vendors (Air, Hotel...)- Responsibility of multiple projects.- Customer training & demonstrations. - Assist and monitor subordinates.- Track and monitor project status.- Maintain project SLAs'.- Risk management and capacity planning.- Minimize project cost and mitigate vulnerabilities.

No 04, Geethanjalee Place, Colombo 03, Sri Lanka

- End to end B2B B2C communication.- Knowledge in industry trends and standards of travel domain.- Practical use of Agile methodologies- Jira system use.- End to end system testing to match client business needs.- Update and maintain project reports and stats.

No. 05, R A De Mel Mawatha, Colombo 03, Sri Lanka

Customer visits, Requirement gathering, Analyzing and providing a solution in the materiel handling sector. Played a key role in managing the department from every aspect. Managed to support the departments growth with minimum resources. Managed to create a customer base of 350 new customers to the company. Carried out coordination with foreign suppliers such as Nissan Forklift, Kobelco, Hyundai Forklift.

Bambalapitiya, Sri Lanka

Project Management Professional, Project Management

Preparation Training program complete.

Bachelor'S Degree, Computer/Information Technology Administration And Management

Activities and Societies: Student UnionBritish Computer Society Professional Exams

Biology, General