Arjun Jain Email & Phone Number

Bengaluru, Karnataka, India

Technical Operation , ECS Delivery TO Data BLR

Bengaluru, Karnataka, India

Team Lead - DB Team @Global Internal Operations Team in ECS Division at SAP Labs IndiaRole & Responsibilities:Technical Leadership• Oversees a diverse team of 21 professionals across India and Mexico in the Enterprise Cloud Services division, fostering team synergy, encouraging collaboration, and delivering exceptional services to 169 clients.Cross-Country Client Training• Trained client and partners in technology and technical operations, recently providing comprehensive training to a client team from Korea, resulting in cost savings of approximately €70,000. Cross-Team Collaboration and Process Improvements• Engages with key stakeholders to address business and client requirements, participates in projects aimed at operational and technical improvement through process changes, automation, and cross-team initiatives to enhance customer satisfaction.Continuous Upskilling & Learning• Embraces continuous on-the-job learning, focusing on daily introspection, improvement, and regular learning sessions, developing cross-technical skills to contribute to personal and professional growth.Mentorship• Leading by example to ensure the team follows the right path for professional success. My proactive mentorship involves guiding and mentoring coworkers toward sustainable professional and enterprise success. This role allows me to impart key learnings and contribute to their professional growth.

Pune, Maharashtra, India

• Extensive experience of SAP HANA Admin activities• Extensively worked on performance tuning, disaster recovery testing, implementing backup andrecovery strategy for database in SAP HANA.• Experience of collaborating in a 3 Shift Setup.• Extensive experience of Hana 1 to Hana 2 Upgrades , Hana 1 Patching and Hana 2 Patching.• Hands on experience of SAP Hana Cockpit Installation / Upgrade• Hands on experience of Performance testing of Memory and CPU Resources in Hana Cockpit• Worked in multi-tenant sap Hana database• Extensive experience on working on TPO reports and EWA reports provided by SAP.• Worked on High Availability Production Landscape.• Hands on experience of XSA install and Administration.• Worked on setting up Hana Studio level Kerberos SSO• Hands on experience on setting up FRO in the systems.• Performance tuning of SAP Hana systems• Perform database backups and refreshes.• Hands on experience on working with SAP over different SAP support incidents.• Experience of performing Column Store Table Partition.• Providing Knowledge transfer of SAP HANA towards Team members.