Arjun Madhav Email & Phone Number

Kochi, Kl, In

Kochi, Kerala, India

Handling day to day activities of billing process –Sales order processing & invoice processing.Creation of credit notes.Handling disputes and timely resolution along with fixing root cause.Supporting the Sales Team, Account Managers & Project Managers on Standard and ad-hoc reports. Resolving queries from credit control, AM/PMs and providing supporting evidence.Ensuring timely completion of KPI’s and support for timely closure of billing activities.Regular review of unbilled activities and push the same for billing.Supporting for internal/external audit queries and provide supporting evidence. preparation of team's daily/weekly/monthly KPI reports.Providing process training sessions within the team

Kochi, Kerala, India

Team Handling and ensure the resource utilization of the project is optimum.Ensuring to meet the SLAs and TAT of each process.Allocation of day-to-day activities to team members.Debugging different kind of errors and query handling.Coordinating team and assisting client in Month End Closing and situations were having tight volume. Frequent interactions with clients regarding query handling, acquisition of new processes etc. Coordinating employee engagement activities.Providing process training to the new joiners under O2C.

Kochi

Part of Global off-site inter-company team for O2C — called New IC Solution.Handling the Project accounting and Sales invoicing activities in a Global Scope. Preparation and validating of process documentation. Dealing with client queries and escalations. Training for new joiners and motivating team for achieving targets.Handling process audit for ensuring the quality.Query handling and error handling of the team.Planning, Co-ordinating Month End Closing activities for Accounts Receivables.Maintaining and sending various kinds of Reports - both for internal purpose and for clients (Daily Weekly and Monthly) with utmost accuracy and punctually

Kochi

Deal with day-to-day activities of Project Accounting and Sales Invoicing with utmost qualityClient handling and communication via Email and through call. Preparation of various reports based on client quires.

Kochi, Kerala, India

Preparation of day books, Ledger accounts, Invoices. Preparing documents for filing sales tax return