Arjun Panesar Email & Phone Number

Solihull, England, United Kingdom

• Performing vehicle demonstrations, briefings on features capabilities, test drives and explanation of services and warranties as well as insurance products including but not limited to extended guarantees, gap insurance and tyre & alloy cover.• Liaison with business heads on empowering incentive schemes and budget management• Excellent communication, negotiation and service skills to ensure informed purchases• Managing all finance enquiries and necessary administrative documentation• Familiar with extensive computer applications and software, including database user interface• Building upon existing knowledge of various vehicles as well as analysing customer requirements to determine credit qualifications

Wolverhampton, England, United Kingdom

Sales Controller• Selling and promoting the sale of all used vehicles within the dealership• Create and maintaining a customer-friendly service environment• Processing customer enquiries & providing informed and enthusiastic vehicle presentations • Achieving sales targets along with additional financial products and ensuring this is done in accordance with company policy• Maintaining a high-level of product knowledge and completing all necessary documentation for each sale• Providing guidance to sales executives in order to improve performance & exceed quotas as well as manage a CRM platform to retain & gain prospective clientele• Coordinate and lead regular meetings with sales staff in order to set goals and track progress Sales Executive • To take responsibility for managing the effective administration of paperwork and procedures for the supply and delivery of used vehicles and exemplify the principles of the organization• Ensuring sales of vehicles are handled in the most effective way to ensure the effective delivery of vehicles to customers as well as identify opportunities to improve processes. • Deliver performance of agreed KPI’s• Managing all customers through agreed procedures; from initial introductions to after-care.• Building upon existing knowledge of various vehicles as well as promote and maintain a high standard of customer satisfaction