Lead P2P And Travel&Expense Operation @ Freshworks
Led the development and roll-out of global T&E policies in 2020 and 2023, ensuring consistency and compliance across multiple regions while adapting to the evolving needs of the business. Spearheaded the implementation of the Fyle expense management system, improving T&E report processing time by 40% and enhancing policy adherence across the organization.Successfully integrated the Coupa Procurement Tool with NetSuite, optimizing procurement and expense management processes and… Show more Led the development and roll-out of global T&E policies in 2020 and 2023, ensuring consistency and compliance across multiple regions while adapting to the evolving needs of the business. Spearheaded the implementation of the Fyle expense management system, improving T&E report processing time by 40% and enhancing policy adherence across the organization.Successfully integrated the Coupa Procurement Tool with NetSuite, optimizing procurement and expense management processes and improving data flow between systems. Reduced global travel and expense costs by 12% by identifying and eliminating inefficiencies in the T&E process and implementing vendor management best practices. Achieved 99% accuracy in monthly T&E reports by enhancing employee training, system automation, and compliance monitoring. Trained and managed a team of 8 staff members, improving team efficiency and accuracy in expense reporting and T&E process adherence.Vendor Onboarding & Management: Manage the onboarding of new vendors, verifying their relevant documents, and ensuring smooth integration into the accounts payable system. Maintain up-to-date vendor information, ensuring timely and accurate processing of invoices and payments.Reporting & Analytics: Prepare and present monthly AP and T&E metrics to senior leadership, tracking expenses, identifying trends, and providing actionable insights to optimize travel spending and improve cost control measures.Weekly Payment Forecast: Prepared and updated weekly payment forecasts for all regions (USA, India, Europe, and APAC), coordinating with relevant departments to ensure timely and accurate payments while optimizing cash flow management. Show less
