Arjun Sharma Email & Phone Number

California, United States

San Francisco, CA

Bangalore, Karnataka, IN

Mountain View, CA, US

• Increased iRev by ~$200M in 1 year, by conceptualizing and launching a new order-management product that measures machine usage to forecast hardware requirements across VM portfolio
• Improved on-time capacity deployment by 200% by making design and UXR improvements to reduce "user friction" in deployment workflow; impacted ~250 new cloud customers with ~$1B cumulative annual budget by delivering a.

Mountain View, CA, US

• Increased merchant activation rate by 50% for 21k+ merchants by leading product definition for an E2E inventory allocation system and resolving merchant pain points in the user journey
• Improved merchant retention by 15% and reduced inventory on-boarding time by 20% by defining metrics and delivering multiple user-facing features, that eliminated friction points and minimized drop-offs

Cupertino, California, US

• Led end to end product launch of Mac-Pro at WWDC 2019, which included development of new Manufacturing System, design validation, engineering qualification, and commercial negotiations
• Improved worldwide Customer Satisfaction (CSAT) by 3% & reduced false-positives from 15% to 2% by developing an iPhone fraud screening system with AI/ML & data solutions team; flagged 60K counterfeit iPhones, saving.
• Improved CSAT by 2% for 100M+ users by launching a CRM/decision support system for global Warranty Programs for iPhones; defined GTM, led regional pilots, and scaled to 500 retail stores WW,
• Managed new product repair ramps & end-to-end supplier qualifications worldwide for three iPhone models
• Implemented an innovative PPR (Parts Per Repair) model to negotiate repair costs with vendors based on realistic parts consumption; formalized contracts to save $76M annually on total iPhone repair costs

St. Louis, Missouri, US

Chicago, Illinois, US

• Analysed company profiles to identify business opportunities created by recent challenges in the automotive, fast-food and insurance industries; presented ideas to company executives to help business development
• Worked on the development of a proprietary solution that uses location based analytics to provide insights on human migration in real spaces; developed use cases around the solution for various industries

Mumbai, Maharashtra, IN

• Led a team of 6 analysts on 11 consulting projects for a diverse set of clients to review their security strategy and design technology-based risk mitigating solutions; saved ~$450K in annual costs to clients
• Implemented a vendor score dashboard to measure performance of 300 global vendors with an emphasis on time, quality, support, & compliance; improved overall performance by 30% and saved $5M in annual costs
• Designed sales strategies and trained ~100 sales personnel across 6 branches in India region on the emerging technologies in security solutions; improved bid-winning rate from 60% to 75%

IN

• Spearheaded a $80M ammunition induction program from a friendly foreign country by driving strategic sourcing process of components from over 150 global engineering-based suppliers on ‘should cost’ basis
• Managed a global supply chain of critical Radar components worth $50M, working closely with engineers through product development to ensure manufacturability and cost effectiveness of components
• Led cross-functional teams of 300 soldiers to manage 20 warehouses of mission critical inventory valued at $300M; created an inventory management program, reducing warehousing costs by 20%

IN

• Conducted real-time analysis of requirements of 10,000 items for 200,000 troops; ensured 99.2% inventory availability by prioritizing purchases out of a $160M procurement budget
• Monitored and managed supplier contracts to identify areas to drive cost savings; negotiated favourable prices, terms, and conditions for existing supplier contracts, delivering $3M in savings from a $30M budget
• Developed standardised SOW templates, sourcing recommendations, business cases, and decision-support materials during RFP and RFQ events in an SAP-based sourcing environment
• Launched an ERP based order management tool, working cross-functionally with procurement, logistics and product teams; improved KPIs: on-time delivery by17% and first-time order correctness by 15%
• Analysed past orders by clients and identified critical-error trends; designed and led multiple training modules for 300 client representatives to reduce order-placement errors by 50%

IN

• Awarded Army Commander’s Special Service Medal for leading a 60-man logistics team that coordinated the zero-defect airlifting of 800 men, 120 vehicles and equipment valued at $100M into Siachen Glacier
• Managed an upstream to downstream network of 200 vendors for an uninterrupted supply chain of critical commodity components such as circuit boards, cables, metal, and cloth
• Launched a module of “Trainer of Trainers” by training a team of 30 soldiers and leading the team to train 800 soldiers on ice-craft; reduced costs by 30% and achieved 100% battle-readiness
• Led a greenfield project to design and create a network of 16 warehouses and alternate traffic routes; established a supply chain of rations for 1000 men, reducing delivery time to critical posts by 50%

Master Of Business Administration (M.B.A.), Strategy And Finance

Post Graduate Diploma, Military And Strategic Leadership

Bachelor’S Degree, Economics, History, Geography

Education record