I am currently enrolled in a Data Analyst program with ExcelR, an e-learning company renowned for its comprehensive curriculum. This program has equipped me with a diverse skill set, covering a range of essential tools and technologies, including:Advanced Excel: Proficient in data analysis, pivot tables, VLOOKUP, and advanced charting techniques.MySQL: Skilled in database management, querying, and data manipulation.Power BI: Experienced in creating interactive dashboards, data visualization, and reporting.Tableau: Proficient in data visualization, storytelling with data, and dashboard creation.Python: Basic knowledge of data analysis, manipulation, and visualization using libraries such as pandas and matplotlib.R Programming: Basic understanding of statistical analysis and data visualization.Statistics: Strong foundation in descriptive statistics, probability, hypothesis testing, and regression analysis.I am dedicated to leveraging these skills to derive actionable insights and drive data-driven decision-making processes. I am excited to apply my knowledge and contribute to impactful projects in the field of data analysis.

● Data Extraction: Connect to the Runo database or extract data from the Runo CRM system to excel. This step involves pulling in relevant data such as call logs, salesperson records, lead information, and any other data necessary for the reports.● Data Preprocessing: Clean and prepare the extracted data for analysis. This may involve tasks such as handling missing values, removing duplicates, standardizing formats, and performing any other necessary data cleaning operations to ensure data quality.● Data Analysis: With KNIME's analytical tools and functionalities to analyze the preprocessed data. I have calculated the total number of calls attended by each salesperson, determine the number of leads converted into loans, analyze call durations.● Report Generation: Created reports summarizing the analyzed data. Various reporting and visualization nodes to generate interactive and visually appealing reports. I Have created tables, charts, graphs to present key insights and performance metrics derived from the Runo data.● Automation: Build a workflow in KNIME to automate the entire process of data extraction, preprocessing, analysis, and report generation. This automation ensures that reports can be generated efficiently and consistently over time without manual intervention.

As a service advisor, I had a core responsibility to meet and communicate the customer and open the details of the vehicle in CRM DMS Software.Verify the Free Services as per company rules.Analyze the vehicle and inventory such as Tool Kit, Jack, Body Scratches, Dent and Understanding Customer Problem and Queries and note down it in Job Card.Give Proper Solutions and estimate work time and documents Billing with GST.Marketing Other Features Available in Workshop like Polish, Accessories, AMC, RSA, Engine Fluse, Coating, Coolent Oil. etc.Taking Decision on any Part Change as well as Replacement of part change in warranty with co-ordination with Customer and Floor Incharge.