Arjun Talwar Email & Phone Number

Led the Direct To Customer business vertical for the circle, spearheading the GTM strategy for multiple business products of mobility, broadband and DTH through Retail Stores, Direct Sales Team, Partner Ecosystem and other channels, along with cross functional teams for ensuring the top line growth and bottom line profitability for the vertical

Gurgaon

Process compliance and adherence of business activities to ensure control of frauds from the Group Security perspective along with driving the safety initiative to ensure world class safety standards in the Organization

New Delhi Area, India

Partnered and CFA for brand Clensta, a start-up in the consumer care segment offering first of its kind waterless bathing solutions catering to the hospital segment in Delhi and Haryana.

Gurgaon, India

National Head for the Hotels and Institutional sales business for the domestic market. Led a team of KAMs responsible for business volumes through direct tie-ups with certain strategic National Accounts and business growth through a distribution network for hotels and home staysDirectly managed a Special project for setting-up, generating and developing business through Large Format Stores, through the Shop-in-Shop model and building it up as a separate profit centre

Noida Area, India

Responsible for Set-up, manage and execute the entire GTM strategy for customer acquisition and recharge process of broadband through the indirect sales channel for achieving the business objectives of the vertical as an independent business unit.

Noida

Nationally set-up and manage entire process/system for customer service which includes complete customer life cycle experience for broadband biz. Plan the Set-up, monitoring, fine tuning and enhancements of all interlinked operations which impact overall customer experience.

Responsible for Team dimensioning, along with DST efficacy and channel dimensioning to ensure delivery of deployed sales volume for post-paid wireless biz from Key corporate and Govt. Institutions for the circle

Manage entire process/system for field services through a team of SME’s which includes new installation/shifting/fault repair at National level. Regular monitoring and correction of all related processes, to ensure faster TAT’s leading to customer satisfaction

Responsible for managing a team of Channel Managers to ensure delivery of deployed sales volume for DSL/ IPTV/ 3G Dongle biz through a dealer network. Ensure channel efficiency and development and expansion of the dealer network

Responsible for delivery of deployed sales volume for pre-paid biz through a dealer network. Ensure channel efficiency and development and expansion of the dealer network.