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Accomplished senior implementation consultant & manager with a proven achievement history successfully designing and executing client implementations within the health care industry. Creative visionary with a positive attitude and an unyielding commitment to excellence. Progressive record obtaining positions with increasing responsibility. Expertise in managing organizational implementations with a devoted temperament to ensure my client achieves maximum results through my program delivery plans.
Health Language
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Technical Client Services ManagerHealth Language Nov 2014 - PresentDtcManaging enterprise client implementations and app enhancement requests while building a dynamic team of technical consultants to assist from an advisor/client expert viewpoint -Design integration solutions and data governance processes for clients/projects-Identify additional opportunities during implementations to ensure client has the capabilities that fit and can enhance their business needs in the future-Provide insights during grooming of epics/stories in the product road map for several products as well as being involved in new product design based on customer needs and implementations-Mentor technical consultants to be self-sufficient in their tasks by reinforcing best practices while increasing their product knowledge-Establish process baseline for reporting metrics to identify and implement efficiencies-Provide integration and technical insights for our solutions during Sales calls-Provide all technical estimations for our statements of work and heavily involved in designing solution packages for our customers-Lead interdepartmental task force to find efficiencies in the different areas of implementation (Services, Content and Development)-Coordinate internal knowledge share trainings across departments-Standardized process for sending out and processing client training satisfaction surveys
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Senior Technical Solutions LeadHealth Language, Inc. Nov 2012 - Oct 2014DtcProvided technical client solutions in healthcare terminology management using HLI tools as well as developing custom scripts/applications for clients. Assisted the team with the right resource coordination by supervising/leading technical resources for client implementation and client support.-Led and mentored a team of 2 implementation consultants and 3 support specialists-Developed internal processes to standardize all of our VM Windows/SQL Server production environments (~30 hosted clients) and automate the maintenance of our production environments-Analyzed and reviewed business, functional, and technical requirements-Reviewed application code to troubleshoot issues instead of sending issue to development (Java, .NET) in order to solve client implementation and support issues without impacting development roadmap/objectives-Provided technical resource management for client projects and support initiatives
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Technical ConsultantHealth Language, Inc. Nov 2011 - Oct 2012Dtc-Kept up-to-date with the latest releases and features across all of our products-Gathered client requirements for implementation deliverables-Conducted training sessions both remote and on-site (domestic travel spanning multiple days at a time) for small and large audiences-Documented processes and application deployment and troubleshooting instructions-Resolved client support and implementation issues-Support and troubleshoot software issues-Provided constant status and updates on deliverables and tasks to the project team involved-Customized and supplemented software using both .Net and Java Health Language APIs-Deployed software on environments with a variety of third party software (WebSphere, Tomcat, J Boss, Glass Fish) and on a variety of DBMS (Oracle, SQL Server, DB2 and POSTGRES)-Tier 2 and 3 troubleshooting
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Software EngineerHealth Language, Inc. Dec 2010 - Nov 2011Dtc-Identified bugs in software and ensure they are resolved efficiently and effectively.-Developed and maintained scripts for product deployment to test environments.-Trained and mentored new QA team members.-Developed, document and execute test cases for various products.-Taken the lead in diagnosing, troubleshooting, and assigning critical customer issues to developers for repair-Planned, scheduled, and installed new or modified software both in test and production environments.-Identified bugs in software and ensure they are resolved efficiently and effectively.-Led the effort to increase the level of test automation across all products.-Automated deployments to internal dev/qa environments (Bash, Batch and Ant)
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Office AssistantMinority Engineering Program Aug 2003 - Aug 2005Office administration tasks, Work study
Arka Barman Skills
Arka Barman Education Details
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Computer Science -
Overland HighschoolHigh School
Frequently Asked Questions about Arka Barman
What company does Arka Barman work for?
Arka Barman works for Health Language
What is Arka Barman's role at the current company?
Arka Barman's current role is Technical Client Services, Manager.
What is Arka Barman's email address?
Arka Barman's email address is ar****@****age.com
What is Arka Barman's direct phone number?
Arka Barman's direct phone number is +172094*****
What schools did Arka Barman attend?
Arka Barman attended Colorado School Of Mines, Overland Highschool.
What skills is Arka Barman known for?
Arka Barman has skills like Microsoft Sql Server, Ant, Jboss Application Server, Healthcare Information Technology, Websphere Application Server, Eclipse, Java, Tomcat, C#, Confluence, .net, Jira.
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ARKA BARMAN
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