Arkady Zapesotsky Email and Phone Number
Arkady Zapesotsky work email
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Arkady Zapesotsky phone numbers
I'm a 4x VP of Customer Success, with a balanced blend of business acumen, technical savvy, and people leadership. With over 10 years of executive experience, I've been pivotal in scaling B2B SaaS companies from 0M to 100M+ in ARR, transforming business models and scale customer success operations.Specializing in boosting retention and driving significant revenue growth, I leverage data to better understand and deliver customer value, building customer-facing organizations that not only meet but exceed expectations. Beyond my professional life, I'm deeply passionate about technological innovation, disruptive operational models, and creative go-to-market strategies. My approach to leadership is greatly inspired by my belief in the power of human interaction. Drawing on the groove of my past as a jazz musician, I shape my leadership style to resonate deeply with the human desire for creativity and connection, and aspiration for innovation and growth.
Ux Pilot Ai
View- Website:
- uxpilot.ai
- Employees:
- 10
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Ux Pilot Ai
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Vp Of Customer SuccessZenity Mar 2024 - PresentTel-Aviv, Il -
Advisor, Operations And Customer SuccessDmetrics Jan 2023 - PresentBrooklyn, New York, Us -
Vice President Of Customer SuccessCodility Mar 2020 - Sep 2022London, GbHighest-rated B2B SaaS technical hiring platform for companies to test the coding skills of developers and make evidence-based hiring decisions.▪ Member of the executive team report to CEO▪ Own customer experience and growth strategy for 1.5K+ accounts, including top-tier tech giants▪ Transformed Customer Success into the key pillar of the GTM strategy as a land-and-expand driver▪ Structure and scale global CS and Services organizations to support 3x revenue growth ▪ Turned around Net/Gross Revenue Retention achieving the best-in-class performance▪ Earned #1 customer relations & Preferred Enterprise Partner ranking in G2 -
Vp Of Customer Success And GrowthZensoft Io Mar 2018 - Mar 2020San Francisco, California, UsZensoft is a 200+ employee technology powerhouse, provide bespoke software solutions for enterprises and help startups to develop innovative products.▪ Scaled the company to 200 employees in 5 branches around the globe▪ Spearhead GTM and growth strategy▪ Own end-to-end products delivery from design to production▪ Guide project staffing, resource allocation, pricing, and project management ▪ Drive 4x topline revenue expansion from new sales, retention, and expansion▪ Maintain client relationships with strategic accounts -
Vp Customer SuccessSentinelone Apr 2017 - Mar 2018Mountain View, California, Us -
Director Of Global Customer ServicesImperva Mar 2014 - Apr 2017San Mateo, California, UsCustomer Support, Solution Management, Pre/Post Sales, Managed Services, NOC -
Head Of Global SupportImperva Jan 2012 - Mar 2014San Mateo, California, Us
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Technical Account Manager - Startegic AccountsRsa, The Security Divison Of Emc Aug 2009 - Jan 2012Burlington, Massachusetts, Us -
Post-Sales Team Manager (& Business Development)M86 Security, Now Part Of Trustwave 2003 - Dec 2008Chicago, Il, UsManaged a team of 5 senior IT experts in charge of the platform, advanced escalation, project delivery, account management, professional services, and field engineeringInitiated a successful CIS market penetration initiative, including distribution partnerships, salesManaged key accounts, including Disney, Rabobank, BNP Paribas, The Federal Reserve BankCreated a new line of service packages, contributing to revenue and margin expansionPerformed on-field consultancy, customizations, and professional servicesAchieved 50% decrease in support response times & 46% improvement in customer satisfaction -
Co-Founder & Head Of OperationsIsrapresent Oct 2003 - Oct 2004"Israpresent" is an on-line provider of a full service delivery of unique gifts to your loved ones throughout the world.
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Software Integration ManagerMonosphere Acquired By Quest Software 2002 - 2003
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Senior Automation EngineerSanctum Inc Jan 2001 - Feb 2002A leading provider of web application security software (WAF) that pinpoints critical vulnerabilities and helps companies improve their online initiatives. Sanctum's technology and consulting partners include IBM Global Services, PricewaterhouseCoopers, Sapient, Microsoft, Interwoven, EMC Documentum and Mercury.***Managed product performance and stability projects.Directed automatic test development using Perl, C++, scripting and various load tools for a multiple platform (Win32, Solaris) application level firewall product. Developed proprietary test methodology for product, including test design, test plan documentation, and build of test environments using various network typologies and components. -
Software Engineer & Integration ManagerMobilespear Inc Jan 2000 - Feb 2001Provider of sophisticated mobile access solutions, MobileSpear developed a unique and advanced platform that enabled content owners (such as newspapers) to provide interactive services to end-users via any mobile phone.*** -
Qa ManagerBmypc 1999 - 2000
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Ww Customer Support Team LeaderAerodiam 1998 - 1999Aerodiam provides customized system analysis, software design, service, and support, with control of approximately 90% of the software market to the diamond and jewelry industries in Israel, Europe, and India.
Arkady Zapesotsky Skills
Arkady Zapesotsky Education Details
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Reichman UniversityInternational/Global Studies -
Ibm AcademySoftware Engineering
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The Hebrew University Of JerusalemAcademy Of Music.
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Telma YelinHigh School
Frequently Asked Questions about Arkady Zapesotsky
What company does Arkady Zapesotsky work for?
Arkady Zapesotsky works for Ux Pilot Ai
What is Arkady Zapesotsky's role at the current company?
Arkady Zapesotsky's current role is VP of Customer Success | B2B SaaS Scaling Expert | Data-Driven Growth Strategist | Innovation & Transformation Ally | Leader Promoting Harmony & Heart, Infused with a Jazz Spirit | Advisor.
What is Arkady Zapesotsky's email address?
Arkady Zapesotsky's email address is ar****@****ail.com
What is Arkady Zapesotsky's direct phone number?
Arkady Zapesotsky's direct phone number is +9725444*****
What schools did Arkady Zapesotsky attend?
Arkady Zapesotsky attended Reichman University, Ibm Academy, The Hebrew University Of Jerusalem, Telma Yelin.
What are some of Arkady Zapesotsky's interests?
Arkady Zapesotsky has interest in Playing Various Music Styles, Funk, Jazz.
What skills is Arkady Zapesotsky known for?
Arkady Zapesotsky has skills like Security, Product Management, Cloud Computing, Linux, Network Security, Business Development, Team Management, Project Management, Management, Software Engineering, Start Ups, Integration.
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