● Directed technical vision and delivery of multiple customer-facing content personalization services for video experience platform consisting of mix of managers and individual contributors.● Ensured best-in-class engineering practices across multiple teams for software delivery, ML operations, deployment, and site reliability, including coding practices, peer reviews, automated testing, CI / CD, and cloud infrastructure.● Leveraged experimentation and A/B testing tools to provide feedback on customer behavior to product and business stakeholders to help align on feature prioritization and overall market fit.● Provided in-depth demos and architectural readouts to executive leadership to obtain buy-in, including definition of metrics for operational visibility and site reliability for positive platform performance.● Attracted and retained diverse, high-performing technical leaders and individual contributors to foster inclusive environment for team-wide growth framework to develop career goals from entry-level to senior management roles, including coaching individual contributors in transition to leadership.● Managed budget across entire area of responsibility, maintaining appropriate contractor-to-FTE ratio, reviewing and approving SOWs, and optimizing costs for internal and public cloud environments.● Participated in quarterly planning and prioritization of cross-organizational roadmap items to ensure accurate capacity planning and commitments. Advised executive leadership on technology-related issues.● Collaborated with other platform leaders to define high-level, end-to-end architecture of customer product to ensure delivery of complete solution.● Collaborated with executive leadership across multiple organizations to define next-generation strategy and high-level architecture for highly personalized, dynamic customer experience.● Delivered end-to-end solution for new personalized, revenue-optimizing ad placement platform.

● Led two engineering squads tasked with building front-end content management system to manage new developer platform for entertainment experience solution.● Developed systems using Java on back-end and React on front-end and deployed to public cloud platforms (AWS), using automated infrastructure tools.● Directed one manager and six software engineers, including mentorship, career guidance, and performance coaching.● Delivered new prototype greenfield developer tooling platform.

● Managed delivery team responsible for menu editorial tool and corresponding services used to customize on-demand experience for premium video entertainment products.● Provided technical leadership on platform architecture, technical roadmap, and delivery of product features on schedule.● Operated large-scale web service application handling 250M daily requests and web-based CMS used by internal and external customers to manage menu experiences.● Provided additional delivery capacity by hiring contractors and full-time engineers to grow team from five contributors to 15 overall contributors based on business needs.● Improved delivery cadence of new software versions from one to two months to every two weeks by increasing automation of building, deploying, and testing of new software releases.● Oversaw migration of platform infrastructure from self-hosted bare metal servers to internal private cloud offering to reduce company's overall deployment complexity.● Led team effort to launch production service platform at over double-scale capacity during 2020 pandemic by evolving instance automation to leverage internal and public cloud.● Volunteered as organization-wide eNPS champion to promote survey participation and communicate feedback concerning areas of improvement to teams and leadership.● Mentored and coached direct reports and junior employees across organization on exploring leadership.

● Defined end-to-end software delivery process for four application teams, collaborating with engineering and product leadership to ensure consistent, predictable delivery

● Coordinated with cross-platform teams to provide end-to-end solutions of business-driven features for residential high-speed data Usage Based Billing platform

● Developed back-end data processing and production API services in support of externally-facing content search and recommendations product

● Worked with a small team of engineers to design a Real-time Bidding ad network platform using Java and Hadoop in an AWS environment

● Developed, maintained and documented existing, high-volume automated data processing system developed in C#/ASP.Net, MS SQL Server on Windows, Shell and Perl on Linux

● Worked with a small team of developers to design a web-based application to replace multiple existing Perl-based systems by utilizing ASP.Net/C#/AJAX with a MS SQL 2008 back-end

● Worked with a small team of developers building a web application to streamline new customer sign-up process and user issue resolution in PHP/AJAX/PostgreSQL on Linux

● Designed and maintained an embedded Linux distribution, command line interface and build environment for a line of Linux-based media streaming appliances using Unix Shell and PHP