Abdul Rehman Khalid Email & Phone Number

Lahore, Punjab, Pakistan

Automated CI/CD pipelines using Jenkins, GitLab CI/CD, and GitHub Actions for seamless deployments.Managed cloud infrastructure on AWS, Azure, and GCP, ensuring high availability and cost optimization.Deployed and orchestrated Docker containers and Kubernetes clusters for scalable applications.Implemented Infrastructure as Code (IaC) with Terraform, Ansible, and CloudFormation for automated provisioning.Set up monitoring and alerting with Prometheus, Grafana, and ELK Stack to ensure system reliability.Developed automation scripts using Python, Bash, and PowerShell, improving operational efficiency.

* Identified the problems and Research, diagnose, troubleshoot them to resolve the customer issues. * Followed standard procedures for proper escalation of unresolved issues to the appropriate internal teams* Provided prompt and accurate feedback to customers* Ensured proper recording and closure of all issues* Prepared accurate and timely reports* Documented knowledge in the form of knowledge base tech notes and articles* Used Oracle ATG web commerce to provide product support for ecommerce platform.

Lahore, Punjab, Pakistan

Starting out my cooperate journey, I got to learn collaborative development with skill development. Worked on various diverse projects.* Alle-Tarife : Reseller appointment booking platform with landing page and dashboard to maintain availability.* MultiTapper : Realtime multiplayer game using WebSockets and React. Js* Pal Booking : Online pal booking system with GPS, chat, websockets and OAuth 2.0.* Auto Store : ECommerce store for spare parts and repairing services.

Aspire Leaders Program, Leadership Development

Activities and Societies: Strengths-based leadership skills assessment Personal and professional development resources co-created.

Bechelors, Computer Science