Anna Kolander Email & Phone Number

• By far the most difficult job I have ever taken on.
• Knowledgeable and observant of the operations of my working environment. I am able to translate these observations into the most productive and time efficient approach to projects.

Moline, Illinois

Assistant to the UnityPoint Hospice department

Moline, IL

• Assist the Executive Director by accurately typing all correspondences, grants, and meeting minutes, and keeping him apprised of the office’s daily needs
• Coordinate and update clinical staff’s appointments and alert them to the arrivals of clients and changes to their schedule
• Manage the day-by-day clerical work within the organization while maintaining an orderly environment
• Full understanding and maintaining of privacy rights and the ability to effectively educate clients on… Show more
• Full understanding and maintaining of privacy rights and the ability to effectively educate clients on their rights within an organization that serves children with mental health and physical disabilities
• Cheerfully greet and assist clients, families, and visitors

Peoria, Illinois Area

• Compassionately cared for the shelter’s animals in a fast-paced environment with frequent interruptions
• Quickly learned the process of accurately inputting and updating animal records into the database
• Assisted the public in the adoption process by obtaining and entering their information, handling money, acting as a customer resource, and creating appropriate adoption and billing documents
• Calmly assisted upset customers by educating them about the county’s animal control laws

Tampa/St. Petersburg, Florida Area

• Energetically performed in the award winning, educational show “Critter Castaways” at Busch Gardens, Tampa
• Performed and thrived in an atmosphere where teamwork is non-negotiable
• Documented daily training and medical records and reported it bi-weekly to the company owner
• Accurately managed petty cash and created a monthly expense report
• Wrote and maintained an updated list of animal behaviors in the show for the show managers
• Actively monitored supplies and in… Show more

Coal Valley, IL

• Meticulously cared for exotic and domestic animals according to AZA and USDA standards
• Maintained and updated animal records regarding medical, behavior, diet, and training information
• Offered assistance to the director by taking clear, orderly notes at monthly meetings
• Formed positive relationships with coworkers during and after work hours which aided in teamwork
• Facilitated in the successful AZA Accreditation application process
• Created, performed, and… Show more

Galesburg, IL

• Multitasked in a high volume atmosphere, processing the work of six doctors
• Politely made appointments, responded to questions, and answered phone calls
• Organized and evaluated medical records for completeness and accuracy
• Exchanged medical records with other offices in a timely period
• Diligently followed HIPAA regulations and educated patients on their privacy rights