Arlen Ing Email & Phone Number

Toronto, Ontario, Canada

HR Block teams are full of a variety of tax professionals with many different skills and specialties to create a great experience and add value for clients when they come in to get tax returns completed.In my role as a tax professional, I have had the opportunity and joy to work with a variety of clients and provide professional tax advice and the expertise to complete personal income tax returns. I have gotten the chance to take the time to understand client situations and add value to the client's experience using the tax knowledge at my disposalCompleting T1 tax returns is the main task that I have had the responsibility to complete along with end of day procedures.

Tim Hortons is a face paced work environment requiring employees to work under pressure situations and have the ability to multi-task successfully.As a customer service representative at Tim Hortons I have had the chance to work in a team to cooperate and complete tasks in an efficient manner to ensure customers receive orders quickly.Other individual tasks would involve organizing and restocking inventory and keeping the store clean and ready to be operated by the next shift.

HR Block has a passion and dedication to serving clients providing excellent customer service to meet the needs and standards clients are looking for regarding their tax returns and tax situationsIn my role as a client service professional, I have had to opportunity to be at the forefront of providing a great customer service experience. I have had the pleasure to help tax professionals and clients have a smooth experience from the start of client introduction to the end when payment is collected. Tasks and responsibilities I have been assigned are to scheduling appointments, ensuring clients sign the relevant documents, collecting payment, and running end of day procedures.