Arlene E. Austin

Arlene E. Austin Email and Phone Number

baltimore, maryland, united states
Arlene E. Austin's Location
Bethesda, Maryland, United States, United States
Arlene E. Austin's Contact Details

Arlene E. Austin personal email

n/a

Arlene E. Austin phone numbers

About Arlene E. Austin

With a solid background of successes in Civil Rights Initiatives and Law I have built a reputation as a leader in program development, project management, training, and performance management. I have experience providing vision and guidance across teams to identify areas of opportunity in diversity & inclusion, EEO/Civil Rights Compliance, and policy development. My success is driven by my ability to align project and program strategy with business and financial goals through the establishment of effective policies and procedures. I leverage a unique mix of strategic and analytical expertise, consistently exceeding performance goals by aligning the effort of strong teams with project objectives. Some of my most notable results in my recent career include:• Accomplished Civil Rights Attorney with demonstrated successes establishing and enforcing strong standards to ensure compliance with laws and regulations concerning EEO, civil rights, and Diversity & Inclusion (D&I).• Served as subject matter expert and provided training on EEO case law, MD-715 Analysis, No FEAR Act, Cross-Cultural Awareness, D&I, Unconscious Bias, and multi-generations in the 21st Century to political appointees, military commanders, managers, and supervisors. • Delivered the lowest EEO complaint processing time in the Federal government by spearheading the development of the EEO Return on Investment algorithm tool for the Centers for Medicare and Medicaid Services (CMS). • Saved millions of dollars in litigation costs at the Transportation Security Administration (TSA) through the early resolution of an unprecedented amount (95%) of EEO-specific inquiries.• Directed the processing of over 845 formal EEO complaints and class action suits at the Department of Transportation (DOT) through the leadership of 40 EEO Final Agency Decision (FAD) writers dispersed throughout the Continental U.S.

Arlene E. Austin's Current Company Details
Centers for Medicare and Medicaid Services (CMS)

Centers For Medicare And Medicaid Services (Cms)

View
Civil Rights Attorney
baltimore, maryland, united states
Website:
cms.gov
Employees:
1899
Arlene E. Austin Work Experience Details
  • Centers For Medicare And Medicaid Services (Cms)
    Chief Of Compliance, Affordable Care Act (Aca) Marketplace Appeals
    Centers For Medicare And Medicaid Services (Cms) Jun 2012 - Present
    7510 Wisconsin Ave, Bethesda, Md
    I created the compliance regulatory risk assessment for the ACA Marketplace Eligibility Appeals process. To that end, I ensured strong controls by spearheading the audit strategies and securing approval by the Internal Revenue Service and other Federal health care financing systems. Key contributors include:• I implemented marketplace standards for the enforcement of Section 504 of the Rehabilitation Act and Executive Order 13166 "Improving Access to Services for Persons with Limited English Proficiency".• I oversaw interpreter availability within 45 seconds of request for over 407 languages and dialects during appeal hearings.• Oversaw Spanish language translation of forms and notices and presided over Federal Hearings for Marketplace Appeals.
  • Adnet
    Final Agency Decision Writer
    Adnet May 2020 - Present
    1800 Washington Blvd. #811, Baltimore, Md 21230
    In this role, I serve as subject matter expert for Title 29 of the Code of Federal Regulations (C.F.R.) § 1614 and prepare legally sufficient FADs for EEO complaints. I manage FADs for issues of complex nature under 29 C.F.R, Part 1614 as well as EEOC Management Directive 110 and contractor guidance.
  • Hr Anew
    Eeo And Diversity & Inclusion Subject Matter Expert And Facilitator
    Hr Anew Dec 2014 - Present
    6350 Stevens Forest Road, Suite 250, Columbia, Md 21046
    In this role, I serve as the lead course reviewer and facilitator of workshops in the public and private sector on cross-cultural awareness, Diversity & Inclusion, EEO Law, regulatory requirements, multi-generations in the 21st century, No FEAR Act, and Unconscious Bias.
  • Us Department Of Health & Human Services
    Director, Office Of Equal Opportunity And Civil Rights, Centers For Medicare & Medicaid Services
    Us Department Of Health & Human Services Nov 2005 - Jun 2012
    7500 Security Blvd, Baltimore, Md
    As the Senior Civil Rights and EEO advisor to the CMS Administrator, I delivered the lowest EEO complaint processing time in the Federal government by spearheading the development of the EEO Return on Investment algorithm tool to identify the financial impact of employment discrimination at CMS. Other key contributors include:•Return on Investment algorithm tool was endorsed by the U.S. Equal Employment Opportunity Commission (EEOC).• Incorporated the algorithm tool in the MicroPact Inc. complaints tracking system, which services 90% of the Federal EEO programs nationwide.
  • Us Department Of Homeland Security
    Equal Employment Opportunity Manager, Transportation Security Administration
    Us Department Of Homeland Security Feb 2002 - Nov 2005
    Arlington, Va
    • Established and developed the first EEO Office for TSA after the attacks on 9-11. Launched the Agency’s first toll-free hotline to ensure access to the new EEO complaint resolution process for over 300,000 applicants.• Developed and implemented standard security guidelines and templates that were applied to all TSA regulatory programs at airports and enforced during the inspection of domestic and foreign aircrafts operators, air cargo carriers, Twelve-Five Operators, Private Charters, and indirect air carriers, cargo, charter operations, and flight schools in the Continental United States and overseas.
  • U.S. Department Of Transportation
    Chief, Compliance Operations Division, Office Of The Secretary
    U.S. Department Of Transportation Apr 2001 - Feb 2002
    • Advised the Secretary and led the efficient management of formal complaints of employment discrimination for the Department of Transportation. • Established priorities and coordinated actions to ensure the efficiency and effectiveness of the EEO Complaint process with DOT headquarters and the Office of Civil Rights regional civil rights program nationwide.• Directed the work of 40 EEO managers, professional and support staff geographically dispersed throughout Continental United States.

Arlene E. Austin Skills

Policy Program Management Training Leadership Government Public Speaking Human Resources Leadership Development Conflict Resolution Organizational Development Policy Analysis Eeo Management Strategic Planning Analysis Public Policy Community Outreach Recruiting Strategy Team Building Program Development Budgets Military Interviews Program Evaluation Research Federal Government Security Clearance Security Workshop Facilitation Fundraising Community Development Government Contracting Proposal Writing Mediation Analytical Skills International Relations

Arlene E. Austin Education Details

  • University Of Panama
    University Of Panama
    Law And Political Sciences

Frequently Asked Questions about Arlene E. Austin

What company does Arlene E. Austin work for?

Arlene E. Austin works for Centers For Medicare And Medicaid Services (Cms)

What is Arlene E. Austin's role at the current company?

Arlene E. Austin's current role is Civil Rights Attorney.

What is Arlene E. Austin's email address?

Arlene E. Austin's email address is ar****@****cms.gov

What is Arlene E. Austin's direct phone number?

Arlene E. Austin's direct phone number is +141078*****

What schools did Arlene E. Austin attend?

Arlene E. Austin attended University Of Panama.

What are some of Arlene E. Austin's interests?

Arlene E. Austin has interest in Social Services.

What skills is Arlene E. Austin known for?

Arlene E. Austin has skills like Policy, Program Management, Training, Leadership, Government, Public Speaking, Human Resources, Leadership Development, Conflict Resolution, Organizational Development, Policy Analysis, Eeo.

Who are Arlene E. Austin's colleagues?

Arlene E. Austin's colleagues are Janet Miller, Joanne Davis, Solomon Sanda, Meg Turner, Michael T., Leatrice Berman-Sandler, Michael Cabral.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.