Arlene Eley Email & Phone Number

Etobicoke, Ontario

Ventana Windows & Doors took over the Ontario operations of All Weather Windows and I was asked to move to the new company in the same role. However, I also took on some Health & Safety functions as well as working with the external payroll provider and benefits supplier as the main point of contact/liason. Ventana Windows & Doors closed operations in April 2019.•First point of contact for employees regarding all Human Resources, Payroll and Benefit related questions or concerns and provided efficient and timely resolution steps.•Provide advice and coaching to managers on issues related to recruitment, employee relations, compensation, performance management, employee engagement and terminations•Full cycle recruitment of light industrial, administrative and professional level positions including orientation sessions•Counsel and educate all staff on policies, procedures and workplace concerns and help management identify appropriate resolution steps•Run Joint Health and Safety Committee•Make sure the company is complying with Ontario Occupational Health and Safety Act•Point of contact for payroll and benefit inquiries and work directly with the external payroll and benefit providers.•Manages WSIB and Long-Term Disability claims.•Make sure all employee changes are entered and tracked on the payroll and benefits systems.

Mississauga, Ontario

As a Human Resources Business Partner, I provided leadership and support as part of a larger HR team. I was responsible to provide professional consulting primarily on staffing activities that align with the attraction, recruitment and selection of qualified candidates as well as provide consultation and advice to internal clients on issues related to recruitment, employee relations, compensation, performance management, employee engagement, as well as other areas where HR expertise can improve business results. This role required me to build strong relationships with clients (Executives, Line Managers, and Employees), and provide exceptional customer focus on Human Resources' programs. Some of my responsibilities included:•Full cycle recruitment of light industrial, administrative and professional level positions•Partnered with internal resources to execute corporate-wide HR initiatives and client-specific programs •Provide the leadership team with performance management support and capability development activities/procedures •Counsel and educate staff on policies, procedures and workplace concerns to help management identify appropriate resolution steps •Assist leadership teams in the effective application of compensation programs •Provide efficient and timely resolution to employee concerns, issues, and inquiries; ensure exceptional customer satisfaction, in conjunction with corporate policies •First point of contact for employees and provided expert advice and coaching to employees and managers where appropriate•Worked with the HR Services Team to develop tools, systems and processes for the business based on an in-depth knowledge of the internal clients’ operational need.•Applied employee relations and employment practices in order to create a positive, ethical, effective work environment•Worked on specific projects as determined in the annual HR operational plan as well as participating in functional and cross-functional initiatives

Bmo Nesbitt Burns

Assisted departmental managers in the recruitment process by posting jobs, screening resumes, conducting interviews, completing reference checks, preparing offer letters, conducting employee orientations and reviewing benefits package Conducted exit interviews and assisted departmental managers in ensuring proper guidelines were followed in the termination process Responsible for assisting the lines of business to ensure the accurate and timely completion of HR documentation and ensured proper procedures were followed. Including new hire paperwork, employment changes and terminations Responded to management & employee inquiries and assisted them in the interpretation of HR policies Provided guidance and advice to both management and employees with employee relations issues Supported HR consultants in various HR related projects and initiatives

Provided all aspects of administrative support to Managing DirectorManaged the employee service awards programCo-ordinated Take Your Kids To Work programResponsible for assisting the HR department with the accurate and timely completion of HR documentation: new hires, employment changes and terminations

Provided support and guidance to senior management in the interpretation of HR policiesProvided administrative support to managementMaintained the personnel data base and provided reports and information to managersHandled staff inquiries concerning compensation and benefitsResponsible for accurate completion of HR documentation: new hires, employment changes and terminationsCo-ordinated lunch and learn sessions for employees