Arlene C. is a Sr. Customer Success Manager @ Microsoft | Driving Customer Outcomes at Microsoft. She possess expertise in writing, wbs, crossing, rca, consulting and 143 more skills. Colleagues describe her as "I had the pleasure of working with Arlene as a Technical Account Manager for a very large, demanding customer. What impressed me the most was Arlene’s vulnerability. She was not afraid to voice her opinions from day one, while also listening and learning to others. When she didn’t know something, she wasted no time in admitting that, and diving in to learn it. Over the two years I worked with her, I watched her parlay this set of skills to grow from new-to-role to one of the most effected TAMs I’ve worked with at Microsoft. I have no doubt that she will continue to grow quickly in her skillset and roles due to the genuine vulnerability and student mindset." and "During my time with Nissan North America’s Diversity and Inclusion Team, a name that stands out for both her personal and professional impact and contributions is Arlene Carter. From the time she started as a volunteer and leader with numerous employee resource groups, her efforts helped to foster the diversity and inclusion program, as well as significantly impact employee engagement. Arlene’s leadership of the Women’s Employee Resource Group aided in its tremendous growth, including it becoming the company’s second largest employee resource group. Further, her leadership aided in tremendous progress in enhancing communications, strategic programming, as well as guidance to other resource group leaders and teams. One of Arlene’s strongest skills is her ability to think strategically and implement tactically. She regularly worked cross-functionally with multiple resource groups to partner for co-sponsorship on company-wide programs and engagement initiatives. Her successful efforts resulted in increased participation and overall membership expansion. I highly recommend Arlene for a Diversity and Inclusion position, as she possesses both the attributes and skill set needed to be successful and I would gladly work with her again. "