• Provides operational support across the full employee life cycle and be the first point of contact for employees and leaders• Ensure all background checks are completed and escalate results accordingly• Conducts new hire orientation and manages onboarding and off boarding process• Provides support to employees and leaders in various HR-related matter and resolve any issues that may arise• Work with employees on requests for various leaves of absences including medical and family leaves, as well as accommodation requests• Promotes HR programs/initiatives to create an efficient and conflict-free workplace• Provides support to both leaders and employees on performance management process such as disciplinary meetings, investigations and terminations• Maintain personnel files, which include data entry to HRIS and management of filing system while ensuring overall integrity and confidentiality are met• Provides support and assistance to the HR team, internal and external stakeholders in a timely manner while establishing a positive working relationship• Policy administration• Conducts special projects and other HR duties as assigned• Provides administrative support as and when required

Responsible for providing support to the Head of HR & Administration and ensure quality service to employees at all levels within given deadlines.DUTIES:HR Operations• Respond and resolve day to day HR queries from line managers and employees• Support HR service delivery requests such as contract and letter generation• Support monthly payroll process accurately and on time• Administer all visa administration (new visa applications, renewals and cancellations) as needed• Produce accurate HR reports as requested to ensure up to date and accurate information is available to support decision making (headcount, joiners, leavers, probationers, org charts, etc.)• Maintains the Human Resource Information System (SAP)• Manages employee onboarding and offboarding process • Administer employee benefits such as health care, flight entitlement and maintain record systems• Undertakes individual projects or contribute to a project team on Human Resource issues• Ensure employee files are created and maintainedEmployee Relations• Provide advice based on best practice to both managers and employees to facilitate an effective resolution to issues or concerns• Support managers and employees on performance management processRecruitment• Responsible for sourcing and pooling of applicants• Immersed in pre-screening, shortlisting, interviews and assessment of candidates• Ensures that vacancies are up to date online and relayed to recruitment agencies

Maintains calendar of activities of the Sr. General Manager-HR and provides general support to the HR Department.

Responsible for leading a successful and efficient resourcing program and ensures to meet the needs of all business areas.