Arlene Vieira, Cnp Email & Phone Number

Orlando, Fl, Us

Orlando, Florida, United States

-Delivered strategic leadership to team of 15 staff, resulting in 70% growth in wish granting from FY18-FY24 -Decreased program costs by 35%, conducting continual cost analysis and standardizing simple and effective fiscal procedures without sacrificing quality -Developed and forecasted $2M budget annually with continued evaluation and integration of updated policies and accounting for evolving staffing needs -Built relationships with community partners through strategic solicitation and education, leading to a 20% increase of in-kind donations -Accelerated wish granting, medical outreach, and volunteer support across 45 counties and three major markets: Orlando, Jacksonville, and Tallahassee -Vision-casted closely with CEO and Board of Directors, reporting and forecasting outcomes, strategic planning, and devising initiatives to increase community partnerships -Cultivated relationships with national office and counterparts at 59 chapters enterprise-wide

Maitland, Fl

-Attained 20% medical referral growth annually, analyzing data trends to develop key performance indicators and focus staff and financial resources -Successfully led team through Covid-19's major impact on wish-granting, engaging in change and crisis management and partnering with national office to develop updated processes post-2020 -Created a chapter medical advisory council and stewarded referral relationships, resulting in quicker receipt of medical documentation and granting wishes 40% faster -Cross-collaborated with finance, fundraising, and marketing teams to represent mission delivery in key funding presentations and cultivation events -Established recruitment and retention plans for volunteers and stakeholders, fostering ongoing support and strategic direction to staff, leading to higher volunteer engagement and activity -Cultivated staff growth, creating new roles and conducting interviews and performance reviews, merit increases, and coaching conversations, leading to greater team output and achievement

Maitland, Fl

-Recruited volunteers across 45 counties in Florida, conducting 5-hour training sessions for more than 300 volunteers, increasing support for staff and constituents -Engaged volunteers through email marketing, appreciation events, and recognition programs, maintaining elevated level of volunteer activity -Developed chapter-wide internship program, onboarding, conducting background checks via First Advantage, and supervising 40 interns over 3 years -Created volunteer newsletter via Constant Contact and managed Facebook group with 300 members

Winter Park, Fl

-Supported 60 new clients monthly, providing emergency financial assistance -Managed 8 monetary funds and reported outcomes to funders and grant team -Represented agency to funding partners and community

Winter Park, Fl

-Developed relationships with recurring client base, assessing needs and creating case plans to achieve goals toward self-sufficiency -Implemented personalized solutions to alleviate homelessness and medical concerns -Established outreach and referral partnerships with local agencies

Orlando, Florida

-Charitable Giving Committee Chair-Disbursed Foundation grants to local nonprofits-Organized employee volunteer teams and donations

Master Of Arts, Nonprofit Management, 4.0 Gpa

Graduate Certificate In Fundraising, 4.0 Gpa

Bachelor Of Arts, Communication

Activities and Societies: Alpha Delta Sigma Honor Society Member, Student Government Association, Southern Ambassador, Habitat.