Buyer / Supply Chain▪ Studied quotes from vendors and costs from potential suppliers and prepared for management review▪ Maintained and built relationships with over ten suppliers▪ Purchased and maintained inventory from various suppliers by being careful and adhering to budget▪ Monitored order history of products purchased to track differences in costs, delivery, and quality▪ Analyzed new market trends to adjust ordering patternsCustomer Service / Account Manager▪ Properly responded to general inquiries from staff and clients via telephone and email in both English and Spanish▪ Built and maintained relationships with customers▪ Streamlined communication with staff, website designers, and technicians to develop a more efficient team andwebsite designHuman Resources▪ Gathered, entered, and reviewed payroll data▪ Prepared and submitted weekly reports of hours worked to supervisor▪ Managed and maintained payroll records▪ Researched and resolved discrepancies in hours▪ Processed payroll in time and ensured salary was paid to employees on the due date▪ Coordinated training and development activities for employees▪ Responded to employee inquiries about human resources issuesWarehouse▪ Fulfilled online, in-house, eBay, and Amazon orders▪ Coordinated shipping and receiving operations▪ Oversaw integrity and accuracy of all product coming in and leaving the warehouse▪ Documented and reported damaged product using appropriate forms and proceduresAdministrative Assistant▪ Answered multi-line phone, determined purpose of call and transferred calls appropriately▪ Took and delivered messages▪ Responsible for company's financial accounting including AR, AP and invoicing, as well as resolution of billing discrepancies▪ Scheduled interviews▪ Managed all price updates and inventory on Shopify, Magento, ZenCart, eBay, and Amazon▪ Generated price lists, quotes, purchase orders, and seasonal flyers for wholesale clients

▪ Responsible for accepting payments from customers and giving accurate change and receipts as well as refundingitems in the form of cash or credit▪ Provided excellent customer service by acquiring knowledge of store merchandise▪ Bagged customer's beauty products in accordance to best practices, ensuring that their products did not get damagedin transit▪ Proven ability to quickly and efficiently serve customers, registering zero complaints during my tenure

▪ Answered over forty phone calls daily in a professional manner using a multi line phone as well as taking messagesaccurately▪ Set up meetings and appointments with customer and vendors▪ Responsible for data entry via PeachTree Accounting and CounterPoint (POS)▪ Operated POS terminal▪ Coordinated shipping and receiving operations▪ Resolved customer service related issues by working directly with the customer▪ Maintained relationships with clients, vendors, and staff via all forms of correspondence