Arlette Acosta Email & Phone Number

With over 12 years of work experience, I am a bilingual account representative with a passion for education and customer service. I have a background in international studies and French, and I have taught Spanish to hundreds of students in different settings. I am currently working at RTS Financial, a leading provider of factoring solutions for businesses across North America.At RTS Financial, I provide exceptional customer service for financial clients, handling daily funding, collections, account adjustments, and risk assessments. I also prepare and analyze product and service reports, and manage issues and solutions for customer satisfaction. I use my attention to detail, communication, and problem-solving skills to ensure that the financial accounts are well-maintained and that the customers are happy. I enjoy working with a diverse and supportive team that values collaboration, innovation, and growth.

Listed skills include Teaching, Community Outreach, Public Speaking, Research, and 25 others.

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  Account Representative

  Rts Financial

  Nov 2023 - Present - Overland Park, Kansas, United States

  - Provide exceptional customer service for financial clients- Regularly update account information to maintain customer records- Prepare product or service reports by collecting and analyzing customer information- Maintain financial accounts by processing customer adjustments- Provide daily funding and handle collections for assigned customers- Perform risk assessments and ensure that procedures are in place and followed to minimize risk- Manage product or service issues, including clarifying the issue, determining the cause, creating a solution, expediting the correction or adjustment and following up to ensure resolution