Drive lean and process improvement initiatives across the company. Manage value stream maps, initially for the delivery side of the business with global oversight of process improvement responsibilities across Fortna. Responsible for working with various members of the Executive Leadership Team to establish a customer-based, process improvement strategy, which drives efficiency, customer responsiveness, lead time reduction, productivity and quality improvements, in line with business or functional objectives.

Responsible for process improvement and programming eliminating inefficiencies, streamlining processes, optimizing costs and driving scalable growth across FirstKey Homes.

Delivered internet-based automation solutions for clients providing statistic consolidation products while optimizing business processes, optimizing productions and integrating continuous processes while utilizing business intelligence in the decision process.• Delivered comprehensive statistic consolidation product while eliminating manual intervention for producing graphical representations of data simplifying customer understanding• Optimized captioning algorithm for creating videos to minimize labor while decreasing production time • Integrated continuous process with business intelligence algorithm to create automated capital management monitoring and control system

Led strategic teams to facilitate the divestiture of Coca-Cola Refreshments into 11 newly formed independent companies; create standard methods for vendor/client interactions; deliver the framework for Lean Six Sigma program; standardize documentation for Workers Comp policies & procedures responding to EEOC inquiries & avoiding litigation; transition company onto new independent network platform; create standardized visual management system within call center operations.• Produced operational procedures and documentation for eight newly franchised bottlers by leading inter-company and cross-functional teams reducing duplication of efforts by 13% and errors by 42%• Delivered comprehensive work processes related to Workers Comp accommodations in compliance with US and Canadian laws providing answers to EEOC inquiries and avoiding litigation through leading business process audit and review• Delivered over $47K in savings and eliminated duplication of efforts by 15% through business process design and review sessions for relationship between independent bottlers and Support Service Center • Optimized transition of HR data for franchising of independent bottlers saving 92% of project overhead and increasing data accuracy by 27%, while leading multiple work teams simultaneously

Accelerated acceptance and utilization of Lean Six Sigma program across Human Resources & Mortgage Business Segment to surpass annual goals by mid-year for cost savings, engagement & defect reduction while streamlining the planning and delivery of training, delivering Kaizen events resulting in $6.8M annual savings & waste reduction.• Leveraged leadership skills for strategic Lean Six Sigma partnerships with Human Resources and Mortgage Business Segments, doubling annual savings goal by mid-year, increasing overall employee participation, and raising certification rates• Executed Lean Kaizen events eliminating 39% waste from targeted business areas and saving $6.8M annually utilizing Value Stream Mapping, Failure Modes and Effects Analysis (FMEA), and RACI charts

Provided strategic leadership across HR, Internal Audit, Training, Operations & Supply Chain delivering program implementations resulting in standardization, cost savings, defect reduction, streamlining operations, & change management. Recognized multiple times as an outstanding leader and recipient of numerous awards.• Streamlined audit process integrating Six Sigma and Audit Business Process Review (BPR) methodologies into cohesive structure decreasing audit work time by 16%, errors by 22% and eliminating confusion of correct procedure utilization during analytic phases• Introduced IT-related continual audit processes, increasing audit completion while providing broader audit coverage, decreasing staff requirements and driving annual savings of $3.75M• Optimized scheduling and delivery of Black Belt and Green Belt training classes resulting in 37% reduction of lead time and 11% decrease in material cost while providing flexibility to deliver classes in diverse locations • Expanded LEAN Six Sigma adoption 17% by increasing trainer effectiveness 34%, reducing class scheduling lead time by 64%, automating training tracking methodology and identifying over $2.1M savings annually in Work Opportunity Tax Credit (WOTC)• Introduced continuous improvement program resulting in savings of over $18 million annual savings, 37 project completions, 21 certifications & pipeline of future projects, including the methodology & governance for program management utilizing scarce resources Senior Manager Labor Management, Data Analysis & Reporting, Operations 1999 – 2004• Executed Six Sigma Projects leading to savings of $6.2 million annually, increasing scheduling flexibility and decreasing safety incidents by 48% through changes to retail supply chain and stocking operations • Delivered large scale software implementation reducing costs by 36% by streamlining tasks, creating more efficient work environment and eliminating duplication of efforts