• Established SBA 7(a) lending program, a new iniative for LCA Bank Corporation and currently manage the ongoing project. Designed SBA 7(a) lending marketing and sales strategies; wrote content for marketing and promotional literature. LCA Bank was awarded the SBA Certified Lender Provider status (CLP) in summer 2009. Hired expercienced SBA loan packager and purchased software for systemized, efficient loan packaging. Designed outsourcing plans for loan servicing. Prepared program to sell… Show more • Established SBA 7(a) lending program, a new iniative for LCA Bank Corporation and currently manage the ongoing project. Designed SBA 7(a) lending marketing and sales strategies; wrote content for marketing and promotional literature. LCA Bank was awarded the SBA Certified Lender Provider status (CLP) in summer 2009. Hired expercienced SBA loan packager and purchased software for systemized, efficient loan packaging. Designed outsourcing plans for loan servicing. Prepared program to sell to the secondary market with direct sales to senior SBA management of global banks. Designed SBA business plan and sales plans for 2009 – 2010, 2010 - 2011 and 2011 - 2012 fiscal years. • Analyzed, researched, and recommended enterprise-wide software to provide FinCEN and OFAC tracking which significantly reduced personnel time, cost, and increased accuracy. • Provided research into various technologies and recommended offering financing and leasing arrangements to vendors of manufacturing equipment.• Elected Corporate Secretary providing assistance to the Board of Directors.• Dual reporting to President of LCA Financial and CFO of LCA Bank Corporation. Show less

• Specialize in teaching skiing to children (ages 2, 3 and 4) at Deer Valley Resort. • Wrote ski instructors’ manual for teaching two, three and four year olds. Significant mentoring to new instructors.• Founded/directed music program for summer day camp students (130 children per week, ages 1 – 12).

• Earned revenue was $4 million on ticket sales in this nonprofit organization. Increased ticket sales 7% over previous year. Established earned revenue goals; created pricing strategies. Managed marketing budget of $4 million. Supervised marketing staff, sales people, call center personnel, and volunteers. • Created business/marketing plans for seasons 2002 – 2003 and 2003 – 2004. Designed an “all new” sales tracking methodology to monitor daily sales metrics used by senior… Show more • Earned revenue was $4 million on ticket sales in this nonprofit organization. Increased ticket sales 7% over previous year. Established earned revenue goals; created pricing strategies. Managed marketing budget of $4 million. Supervised marketing staff, sales people, call center personnel, and volunteers. • Created business/marketing plans for seasons 2002 – 2003 and 2003 – 2004. Designed an “all new” sales tracking methodology to monitor daily sales metrics used by senior management and board of directors. Conducted, analyzed, and utilized market research. Created data analysis and reporting models for setting sales and marketing strategies. Monitored trends weekly. • Provided conduit for community-wide presentations, national public relations activities, relationships with the press, and cultural tourism programs for the Deer Valley Festival. Created marketing, sales, and advertising collateral.• Founded and authored magazine for symphony and opera (Tempo) with ad sales initiative. Designed and authored symphony, opera, and Deer Valley Festival websites, program notes, and newsletters. Show less

Ernst & Young LLP (Global Learning Organization, aka Intellinex) July 2000 – January 2001Market Segment Manager (Supervising Associate), Life Sciences Practice • Directed team of twelve account managers living throughout North America. Provided internal support in the form of research and proposal/pursuit to team.• Wrote and implemented strategic marketing plan resulting in new sales of $3.9 million in eLearning for two quarters. Designed winning response to RFP which,… Show more Ernst & Young LLP (Global Learning Organization, aka Intellinex) July 2000 – January 2001Market Segment Manager (Supervising Associate), Life Sciences Practice • Directed team of twelve account managers living throughout North America. Provided internal support in the form of research and proposal/pursuit to team.• Wrote and implemented strategic marketing plan resulting in new sales of $3.9 million in eLearning for two quarters. Designed winning response to RFP which, when implemented, was worth over $1.6 million. Sales with current clients reached $2.1 million after six months. • Team’s goal was to be consultant to clients helping them incorporate eLearning projects into overall programs. Products and services solutions include: learning management system, learning development system, virtual presentations, virtual classrooms, web casting, consulting (eLearning financials, strategy/vision), integration services, instructional design, and content conversion.• Clients: SmithKline Beecham, Cigna, Eli Lilly, HCA, The Cleveland Clinic Foundation, Mayo Clinic, 3M. Show less

• Managed Sales Productivity Center directing the design and creation of sales documents (statements of work, sales proposals, contracts, technical schematics) and technical RFPs. • Supervisory responsibilities including management of personnel issues, time/attendance, performance, training, development, and reviews. Team composed of five writers, graphic designers, and technical specialists. • Directed pilot project providing marketing research and sales support for sales of… Show more • Managed Sales Productivity Center directing the design and creation of sales documents (statements of work, sales proposals, contracts, technical schematics) and technical RFPs. • Supervisory responsibilities including management of personnel issues, time/attendance, performance, training, development, and reviews. Team composed of five writers, graphic designers, and technical specialists. • Directed pilot project providing marketing research and sales support for sales of enterprise-wide network and Internet solutions. The project was implemented throughout IBM-US.• Recruited by Korn/Ferry to Ernst & Young LLP. Show less

GE Information Services (GEIS) January 1998 – November 1998National Account Executive, Manufacturing (Automotive)• Directed consultative, strategic, enterprise-wide total solutions sales of software, professional services and outsourcing for Internet, extranet, virtual private networks, EDI, gateway and messaging technologies, web hosting, supply chain management, and telecommunications. • Negotiated contract with global client; increased monthly revenue 34% ($72,000 to… Show more GE Information Services (GEIS) January 1998 – November 1998National Account Executive, Manufacturing (Automotive)• Directed consultative, strategic, enterprise-wide total solutions sales of software, professional services and outsourcing for Internet, extranet, virtual private networks, EDI, gateway and messaging technologies, web hosting, supply chain management, and telecommunications. • Negotiated contract with global client; increased monthly revenue 34% ($72,000 to $108,000). Designed 5-year contract ($9 million) to manage client’s global network services. Sold first GE enterprise-wide extranet within the GE business group (procurement extranet) for $422,000. Frequent contact at the COO, CIO, and CFO levels. • Leader of 30-member TRW Boundaryless Sales Team comprised of all sales people across GE businesses (global) selling to TRW; team sales to TRW in 1997 were $304 million. • Green Belt Certified (Six Sigma Quality); completed Master Black Belt Projects.• Division sold to IBM.• Clients: Honda, Toyota, Nissan, GE Transportation, BFGoodrich, TRW, Alcan. Show less

Kronos Systems, Inc. April 1996 – September 1997Healthcare Industry Manager• Managed team of nine in sales, professional services and implementation of network solutions for automated time and attendance of healthcare organizations. Recommended hiring. Supervised separate staff (located in Boston) doing segment marketing research, direct mail and telemarketing from corporate offices.• No. 1 manager in gross margin sales (at 195% of quota); and No 1 manager in sales… Show more Kronos Systems, Inc. April 1996 – September 1997Healthcare Industry Manager• Managed team of nine in sales, professional services and implementation of network solutions for automated time and attendance of healthcare organizations. Recommended hiring. Supervised separate staff (located in Boston) doing segment marketing research, direct mail and telemarketing from corporate offices.• No. 1 manager in gross margin sales (at 195% of quota); and No 1 manager in sales revenue (at 218% of revenue quota). Extensive contacts at COO and CEO levels.• Clients: Col-HCA, The Cleveland Clinic Foundation, University Hospitals of Cleveland Show less

Xerox Corporation October 1992 – April 1996Account Executive, Healthcare (1993 – 1996); Account Manager, Manufacturing (1992 – 1993)• Directed sales showing profitability by margin width with gross profit, ROA and ROI measurements enhanced with frequent sales presentations given to client senior management.• Negotiated District’s largest single outsourcing sale of $2.4 million (profiled by Young & Rubicam, Xerox’ ad agency, and used for Xerox’ U.S. healthcare promotional… Show more Xerox Corporation October 1992 – April 1996Account Executive, Healthcare (1993 – 1996); Account Manager, Manufacturing (1992 – 1993)• Directed sales showing profitability by margin width with gross profit, ROA and ROI measurements enhanced with frequent sales presentations given to client senior management.• Negotiated District’s largest single outsourcing sale of $2.4 million (profiled by Young & Rubicam, Xerox’ ad agency, and used for Xerox’ U.S. healthcare promotional case study). Co-authored Selling to Healthcare – a “how to sell” primer for Xerox Healthcare Division.• Turned initial $800,000 sale into an account worth $5 million with monthly leasing payments at 25% margins. Promoted from manufacturing to healthcare at 158% of sales plan.• Clients: British Petroleum (BP), American Greetings, Col-HCA, The Cleveland Clinic Foundation, University Hospitals of Cleveland. Show less

• Directed operations of 200 professional and 100 university chapters worldwide for this global, nonprofit, society of 54,000 members representing 27,650 companies. Chartered 17 new chapters in the US, Europe, and Asia increasing membership 13% and 15% in subsequent years. Implemented computer-based initiatives throughout global chapter operations bringing major efficiencies and cost savings society-wide. • Extensive collaboration with Board of Trustees and Fellows. Designed two… Show more • Directed operations of 200 professional and 100 university chapters worldwide for this global, nonprofit, society of 54,000 members representing 27,650 companies. Chartered 17 new chapters in the US, Europe, and Asia increasing membership 13% and 15% in subsequent years. Implemented computer-based initiatives throughout global chapter operations bringing major efficiencies and cost savings society-wide. • Extensive collaboration with Board of Trustees and Fellows. Designed two strategic, enterprise-wide programs requiring board participation which resulted in a gain of new corporate members and additional donors. • Recruited for and directed Chapter Operations Committee comprised of individuals serving at senior management levels of corporations. Designed fundraising programs for chapter implementation. • Produced, hosted annual Chapter Management Seminars. Prepared curriculum and with corporate volunteer committee members, taught seminars on chapter leadership, member recruitment, and management development training. Authored a chapter operations manual. Supervised chapter management staff. Directed college intern program. Show less

• Designed monthly forecasts for personal computer sales of $200 million for international markets. Organized merchandising inputs; prepared pricing forecasts for programs with monthly sales of $1 million.

• Wrote marketing plans for three seasons. Directed subscriber acquisition/retention increasing market penetration to 53% from 39%. Created and authored all marketing materials (advertising, radio / television / cable spots). Managed internal ad agency, two external ad agencies, and graphic designers. • Supervised direct telemarketing (9 part time), and advertising sales force of two. • Planned, managed advertising (print, television, radio, cable), subscription efforts… Show more • Wrote marketing plans for three seasons. Directed subscriber acquisition/retention increasing market penetration to 53% from 39%. Created and authored all marketing materials (advertising, radio / television / cable spots). Managed internal ad agency, two external ad agencies, and graphic designers. • Supervised direct telemarketing (9 part time), and advertising sales force of two. • Planned, managed advertising (print, television, radio, cable), subscription efforts, upgrades, renewal campaigns (direct mail, telemarketing), corporate sales strategies, potential subscriber market research. Created annual reports, monthly newsletters, and brochures. Directed college intern program. Show less

Flute Faculty, Preparatory and College Levels; Flute Performances• Taught flute and flute ensembles throughout the school year and summer at this global, nonprofit music conservatory. Highly qualified preparatory students became members of the Cleveland Orchestra’s Youth Orchestra following auditions, soloists with school orchestras, distinguishing themselves. • Performed with members of The Cleveland Orchestra (1976 – 1999), the Moody Blues, and Yanni; piccolo soloist with… Show more Flute Faculty, Preparatory and College Levels; Flute Performances• Taught flute and flute ensembles throughout the school year and summer at this global, nonprofit music conservatory. Highly qualified preparatory students became members of the Cleveland Orchestra’s Youth Orchestra following auditions, soloists with school orchestras, distinguishing themselves. • Performed with members of The Cleveland Orchestra (1976 – 1999), the Moody Blues, and Yanni; piccolo soloist with Blossom Festival Band in PBS production of “The Life of Sousa” (1992).• Professional flute studies with members of the Cleveland Orchestra, the Boston Symphony (New England Conservatory/Tanglewood), the Minnesota Orchestra, and the Utah Symphony. Show less