As a manager at Royal Truck Wash, I oversaw daily operations with a focus on ensuring operational efficiency and exceptional customer service. My responsibilities included:-Directing and motivating a team, ensuring everyone remained focused on their tasks and maintained high productivity levels.-Managing customer inquiries, billing, and addressing concerns to ensure a positive experience. This helped foster lasting relationships and drove customer satisfaction.-Executing end-of-day procedures, including closing operations, securing the premises, and ensuring cleanliness, maintaining a high standard for the next day.This role honed my ability to multitask effectively, handle diverse responsibilities, and help lead a cohesive team environment while prioritizing customer satisfaction.

At Qualcare, I had the opportunity to apply my skills in SQL and Microsoft Excel to analyze and manage crucial information related to health insurance, doctors, and patients. My primary responsibilities included:-Utilizing SQL to manipulate and analyze data from data tables.-Assisting in the review and maintenance of data tables, ensuring accuracy and consistency.-Handling monthly updates of incoming data, ensuring it into existing databases.-Collaborating with team members to streamline and optimize data management.This experience not only enhanced my proficiency in SQL and Excel but also provided a hands-on experience in which I used my skills in the real world.