Head Of Department; Inventory, Outlet Support, Quality And New Model And Administration
In charge of parts sales, ordering and stock maintenance, support to automotive service centres, parts quality confirmation and new models parts determination and administration jobs. These were monitored thoroughly based on KPIs. Key interests and achievement were lean stock holding, service rate/service parts request fulfillment rate, continuous improvement, cost reduction, project management (automation - stock level monitoring and ordering, paperless administration of manual forms and regional depot for East Malaysia) and quality of parts.