• Analyzed marketing campaigns and implementing new ones.• Developed marketing plans based upon extensive research and prospects targeted.• Oversaw development of traditional and social media marketing campaigns to drive sales and customer engagement.• Managed branding campaigns and event marketing initiatives in print, video, web and social media.• Supervised marketing team.• Wrote and distributed press releases.• Completed and submitted monthly and yearly reports to support executive decision making.• Coordinated staffing for various marketing events and industry conferences.• Assisted in designing innovative branding and product strategies.• Reduced costs by negotiating advertising and commercial contracts.• Redesigned user experience, site functionality and online branding.• Developed strategies to incorporate PR and media to further enhance brand and build market share.• Coordinated teams of design and implementation professionals to manage all project objectives.• Analyzed ratings and features of competitors to evaluate effectiveness of marketing strategies.• Created official company page on and social media platforms to facilitate interaction with customers.

Duties and Responsibilities: • Developing new ideas with marketing and sales team to improve current position of the company in the market.• Handling Customer relationship management.• Creating meetings with prospective customers to sell the company’s products and services.• Monitoring customer satisfaction with existing clients to ensure service delivery.• Assisting the sales team to make a pitch.• Supervise the advertisement created by the marketing and graphics team.• Interviewing and hiring new members of the business development team.• Implementing new business initiatives across the new business and sales teams.

Duties and Responsibilities: • Managing and assisting in marketing student training programs which brought in a revenue of USD 85,000, highest monthly sales of company record.• Co-organised & Co-ordinated a prestigious event in association with CIMB Malaysia.• Floor planning, task distribution, reporting to logistics and supervising technicians for the CIMB 3-D Conquest Hackathon-Malaysia.• Event management, telemarketing, client servicing, participation in company related conferences as an exhibitor and other administrative tasks.• Supervising and assisting in poster and banner, certificate and brochure designs.• Providing solutions for customer complaints.Skills learned: • Improved time management skill, as I was collaborating with multiple departments.• Leadership; I had two permanent crew working alongside me and based on various events I and my crew were responsible for at least fifty personnel from a variety of expertise such as designers, technicians, logistics and sales team.• I have learned strong business analytics, relationship management, strategy development, project management, problem solving, various management and communication skills.

Duties and Responsibilities:• Manage the daily operations of the agency.• Oversee customer service.• Oversee organization, dispatch, service and tracking of rental cars.• Assist HR with recruiting.• Assist management with long-term planning, revenue and expense management.• Forecast requirements.• Work closely with GM and management to set and/or implement policies, procedures and systems and to follow through with implementation.

Duties and Responsibilities: • Training the new staffs on the basic etiquettes and presentation during the event.• Ensuring all supplies are carefully delivered safely at the event venue.• Advertise the restaurants service and products towards the end of event.Skills learned:• Time management.• Leadership; as 10 to15 employees were working under my supervision, each employee from different nationality, whose different needs and requirements had to be managed.

Duties and Responsibilities:• Updating daily accounts of purchases and supplies for transport and vehicles, such as; tyres, suspensions and etc.• Double check data entry from softcopies.• Receiving calls of vehicular breakdowns and inform supervisor in charge to provide support.• Receive drivers’ feedback and complains and report it to supervisor. Skills learned:• Faster usage of Microsoft Excel and data input.• I learned to work with people from different ethnic group and was able to communicate with them and help resolve their issues. • Gained basic knowledge on cost reduction through various strategy such as outsourcing.• Improved time management