Arman Raad Email & Phone Number

United Kingdom

London, United Kingdom

Working as part of a team of 35 to deliver exceptional customer service, driving revenue above £1.2 million target. Consistently surpassing personal sales goals, generating £100k monthly revenue and recognised as top selling advisor for AP and Vachron Constantin brands. Proficient in store administration, visual merchandising, and management-level support. Collaborate with personal shoppers to secure high-profile client sales, contributing £40k monthly revenue. Coordinate with flagship boutiques to optimise stock management and enhance sales volume. Provide ongoing support and knowledge sharing to team members, while conducting store audits, managing stock, and investigating discrepancies.

Harrods/Knightsbridge

Displaying the highest level of professionalism in luxury retail, maintaining corporate image and ensuring high customer satisfaction. Growing strong client relationships through CRM management and personalised service, meeting deadlines and recommending products tailored to lifestyle. Support team of 20, ensuring effective communication and high standards of service and visual merchandising. Represented Dolce & Gabbana as KPI ambassador at Harrods, exceeding company's 85% customer satisfaction target, even with high-profile clientele. Assume full responsibility for retail operations in store manager's absence, overseeing 4 departments. Consistently exceed personal sales targets, ranking among top 3 sales executives for clothing.

London, United Kingdom

Recommending products across various categories, including fine jewelry, watches, accessories, and shoes, while efficiently resolving customer issues and promoting brand loyalty. Consistently exceeded sales targets by 10% and achieve 90% customer satisfaction levels, contributing to a store turnover of £12 million. Develop and implement strategies for Chanel Exotic Skin products, exceeding KPIs and enhancing team product knowledge. Coordinate with other boutiques to ensure merchandise availability and execute visual merchandising changes, providing valuable feedback to Chanel leadership for marketing improvement. Supported store management team in all stock management duties.

Selfridges

Supporting a team of 25 to provide exceptional customer service and growing long lasting client relationships, enhancing brand loyalty. Organise events and promote new arrivals to boost brand awareness and sales. Cultivate relationships with key stakeholders to aid store operations and resolve customer issues. Develop a loyal client base through CRM management and drive private client appointments. Report manufacturing and quality control faults to maintain the brand's image and ensure customer satisfaction.

Bond Street, London.

Supervisor at both men’s and Laidieswear departments. Visual merchandiser, Stockroom-controller and private customers consultant.

London

Sale associate and private clients consultant.

Tehran

Microsoft Office & It

Bachelor'S Degree, Business Administration And Management, General