Managed a team of Operations Professionals owning Sales, Marketing and Customer Success Operations to support GTM teams to impact all parts of the customer journeyStrong focus for PLG, PLS, and SLG.

-Started and managed all pillars of RevOps-Started Enterprise Sales and Customer Success function-Owned Compensation Plans start to end-Owned strategic planning and goal setting across GTM-Owned GTM Weekly and Monthly Forecasting-Defined GTM KPIs and full funnel tracking-Surface weekly and monthly insights to GTM Leadership-Identified positive signals, areas of growth and recommendations to pivot GTM strategies based on detailed analysis-Owned implementing fundamental playbooks and new processes for Sales, Marketing, and Customer Success-Supported Sales attainment of 112% -Defined and supported MKTG strategy to attain MQL goals-Started various MKTG sourced to support Mid Market-Working cross functionally between Sales, Marketing, Customer Success, Product, and Finance, and Business Applications-Revamped SFDC to support PLG and SLG-Eliminated 60% tech debt in SFDC-Implemented Sales, Upsell, and Renewal Contracting and Deal Desk management process for Sales and CS-Implemented and owned Salesforce, Zoominfo, Gong, Docusign, Salesloft, Chilipiper, Vitally, Zendesk-Maintained Data integrity and accuracy across GTM

-Supported GTM teams with insights, processes, tools and training-Optimized processes, data flow across systems, and maximized ROI across tech stack-Delivered proactive and prescriptive data-driven insights to Sales, Marketing and Executive leadership-Developed Sales & Marketing goals and compensations-Supported Lead & Demand Generation-Highlighted strategic outbound and inbound initiatives to Leadership team-Created and implemented KPIs, Consolidated reporting and dashboards, and uniformed data dictionary-Sales territory creation, implementation, and management-Yearly planning with headcount, pipeline, and revenue -Deal desk management and improvements-Sales & CS hand-off-Own tech stack end to end - Salesforce, Salesloft, Outreach, Zoominfo, Chorus, Gong, Demandbase, Leandata, Chilipiper, Sendoso, Alyce, Linkedin Sales Nav, etc-Salesforce management: Enhance salesforce to support GTM team through processes, data, and collaboration. Awards: Bar Raiser (March, 2022): Awarded to the top 1% of the company for showcasing leadership and continued growth.Employee of the Month (Jan., 2022): Defined & Implemented Territory model for Sales.Employee of the Month (Aug., 2021): Company-wide award for identifying gaps in process for Lead Handling for Sales and CS teams, and establishing data accuracy.Employee of the Month (July, 2021): Company-wide award for improving processes and workflows for all of Sales and Marketing.Top Performer (Jan., 2021): Company-wide award for establishing unified reports and dashboards on daily/weekly trends for all of Sales.

Lead Business Development for Commercial Business Development team with a track record of growing account bases and generating sales pipeline:185% Overall quota attainment60 Opportunities created$1.5M Pipeline generated (Toyota, Walmart, KeyMe)Awards: Set record for Highest Quota Attainment in the BDR org at 325%

Primary responsibilities consisted of lead handling and generating sales pipeline. 125% Overall quota attainment

Raised annual sales by an average of 20%, reduced inventory loss by a margin of 10% at each location, increased avg. ticket by 30% of territory’s benchmark. Implemented individual success to Regional Directors and Executive team at Subway National HQ.Awards: 5 Years of Continued Growth