I am currently working within the Financial Services as a Customer Service Representative at Metro Bank. I specialise in opening and assisting personal and business clients with a wide range of Current, Lending and Saving accounts.Competencies: Customer satisfaction, Works harmoniously with others to get a job done, follow detailed procedures and ensure accuracy, able to manage multiple projects, prioritise customer needs.

Dealing with deposit and cash withdrawals, card disputes, transaction enquiries, ensuring a balance in all transactions at the end of the working period. Other tasks included handling complaints and requests from customers and resolving issues.