Armand Roy Email and Phone Number

Maintains quality service by establishing and enforcing organization standardsHelps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise. Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.Promotes sales by demonstrating merchandise and products to customersContributes to team effort by accomplishing related results as needed.Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals.

Supervised undergraduate students working as Resident Assistants in College residence halls and/or on-campus apartments.Established and maintained communication with students living in the residence halls through individual contacts, meetings, and discussions.Served as a mediator/facilitator when necessary to provide resolutions for interpersonal conflicts between students. Coordinated implementation of roommate agreement and community agreement process.Recruit, select, and train Resident Assistants; monitor work performance for accuracy and completeness in accordance with Department and College goals and objectives; ensure compliance of staff with established Residential Life policies and procedures.Developed and maintained awareness of community issues for students in the residence halls through communication with area Residential Life staff and initiate efforts to respond to such issues.Worked with Resident Assistants to assess student needs and interests; anticipate and promote educational, cultural, social, recreational, and service programs, which are supportive to the residence community.Managed operational functions for residence halls such as key distribution and collection, damage assessment, reporting and billing, maintenance requests, and hall openings and closings. Serve as facility manager for residence halls including conducting room checks, reporting and following up on housekeeping, maintenance and mover requests.

Discuss assigned duties with classroom teachers in order to coordinate instructional efforts.Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.Tutor and assist children individually or in small groups in order to help them master assignments and to reinforce learning concepts presented by teachers. Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.Organize and supervise games and other recreational activities to promote physical, mental, and social development.