Armand Barnard Email & Phone Number

Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

Cape Town Area, South Africa

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.• Ensures availability of treatment information by filing and retrieving patient records.• Taking patient vitals before the provider consultation.• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.• Protects patients' rights by maintaining confidentiality of personal and financial information.• Contributes to team effort by accomplishing related results as needed.

George Area, South Africa

•Managed all practice managed care relationships, including monitoring of related reimbursement, negotiations with third party payers, provider credentialing, and maintenance of contracts.•Served as liaison and channel of communication between the hospitals, health plans, insurance companies and regulatory bodies.•Resolved any medical-administrative problems and kept lines of communication open with staff to ensure high employee morale and a professional, healthful clinic atmosphere.•Maintained professional affiliations and enhances professional development to keep current in the latest health care trends and developments.•Overseen the business and financial affairs of the clinic and fiscal management in conjunction with the practice CPA.•Overseen and manages the billing and collection processes/department.

George Area, South Africa

•Worked with physicians to develop business strategies and patient services.•Designed and implemented workplace procedures.•Liaises with general practitioners, nurses, physiotherapists, and other medical practice employees to ensure they have necessary support.•Managed practice and department budgets.•Overseen daily practice operations, including appointment scheduling, billing procedures, debt collections, cleaning, security, and occupational health and safety.•Controlled the supply of medications and medical equipment.•Managed patient records and IT system.•Evaluated appointment procedures and patient services.•Recruited, trained, and supervised new administrative employees.•Interacted with patients and gained customer feedback about the practice.•Addressed patient complaints in a compassionate and timely fashion.

Higher National Diploma, Interior Design

Nsc Certificate (Grade 12)