Armando Perez

Armando Perez Email and Phone Number

International Purchasing Manager / Anti-Fraud Screening Security / Order Processing Expert for E-commerce / Customer Support Specialist / Entrepreneur @
Armando Perez's Location
Nueva Esparta State, Venezuela, Venezuela, Bolivarian Republic of
About Armando Perez

Working from home has given me the opportunity to work in two Companies at the same time. At Tradercom USA INC, I worked for over 14 years, and in which I made a career starting as a catalog translator at www.traetelo.com until my last current position as International Purchasing Manager. TraderCom USA INC manages and handles the Ecommerce Store of New Balance Athletic brand for many Latin American countries, and I was responsible for processing the orders received through the New Balance website for the following countries: Peru and Venezuela (https://newbalance.com.pe/ & https://newbalance.com.ve). Additionally, I coordinated the logistics from the USA to our final client in each destination. I had 4 people working under my direction in processing and logistics. In my second job, I was a Freelancer for a company that provides customer service via Chat to Online Casinos. We provided customer support, promotions, and any inquiry that customers may require.

Armando Perez's Current Company Details
Agua Bella's

Agua Bella'S

International Purchasing Manager / Anti-Fraud Screening Security / Order Processing Expert for E-commerce / Customer Support Specialist / Entrepreneur
Armando Perez Work Experience Details
  • Agua Bella'S
    Drinking Water Plant - Owner Entrepreneur
    Agua Bella'S Feb 2022 - Present
    Porlamar, Estado Nueva Esparta, Venezuela
  • Gammix Sts Bv
    Customer Support Specialist
    Gammix Sts Bv Feb 2019 - Feb 2024
    We provided customer support to more than 15 online Casinos. Knowledge about Terms, Conditions and Promotions for each Casino. I managed inquiries about payments, games, restrictions, and player´s inquiry.
  • Traetelo
    International Purchasing Manager
    Traetelo Jul 2010 - Feb 2024
    Order Processing Department:• Fraud detection. • Control over coordination in order processing.• Verification over processing times frame and shipments. • Customs Policy Applications.• Product verification and certification.• Return to suppliers.• Supplier´s refund control. • Coordination of logistics USA to South America Catalog Department :• Supplier certification.• Contact with suppliers.• Monitoring and authoring of the site (Stock, price verification, description and images of products).• Coordination and control of supplier feeds (digital inventory in csv or excel formats).• Creation of categories and recategorization of articles.• Order Issues (compensations)• Customer Satisfaction (Returns and Refunds)• Implementation of anti-fraud policies.• Monitoring and listing Products at Linio.com, Mercadolibre.com, ebay.com, Amazon.com, newbalance.com.ve and newbalance.com.pe

Armando Perez Education Details

Frequently Asked Questions about Armando Perez

What company does Armando Perez work for?

Armando Perez works for Agua Bella's

What is Armando Perez's role at the current company?

Armando Perez's current role is International Purchasing Manager / Anti-Fraud Screening Security / Order Processing Expert for E-commerce / Customer Support Specialist / Entrepreneur.

What schools did Armando Perez attend?

Armando Perez attended Universidad De Margarita, Seminole Community College.

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