Working from home has given me the opportunity to work in two Companies at the same time. At Tradercom USA INC, I worked for over 14 years, and in which I made a career starting as a catalog translator at www.traetelo.com until my last current position as International Purchasing Manager. TraderCom USA INC manages and handles the Ecommerce Store of New Balance Athletic brand for many Latin American countries, and I was responsible for processing the orders received through the New Balance website for the following countries: Peru and Venezuela (https://newbalance.com.pe/ & https://newbalance.com.ve). Additionally, I coordinated the logistics from the USA to our final client in each destination. I had 4 people working under my direction in processing and logistics. In my second job, I was a Freelancer for a company that provides customer service via Chat to Online Casinos. We provided customer support, promotions, and any inquiry that customers may require.
Agua Bella'S
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Drinking Water Plant - Owner EntrepreneurAgua Bella'S Feb 2022 - PresentPorlamar, Estado Nueva Esparta, Venezuela
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Customer Support SpecialistGammix Sts Bv Feb 2019 - Feb 2024We provided customer support to more than 15 online Casinos. Knowledge about Terms, Conditions and Promotions for each Casino. I managed inquiries about payments, games, restrictions, and player´s inquiry.
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International Purchasing ManagerTraetelo Jul 2010 - Feb 2024Order Processing Department:• Fraud detection. • Control over coordination in order processing.• Verification over processing times frame and shipments. • Customs Policy Applications.• Product verification and certification.• Return to suppliers.• Supplier´s refund control. • Coordination of logistics USA to South America Catalog Department :• Supplier certification.• Contact with suppliers.• Monitoring and authoring of the site (Stock, price verification, description and images of products).• Coordination and control of supplier feeds (digital inventory in csv or excel formats).• Creation of categories and recategorization of articles.• Order Issues (compensations)• Customer Satisfaction (Returns and Refunds)• Implementation of anti-fraud policies.• Monitoring and listing Products at Linio.com, Mercadolibre.com, ebay.com, Amazon.com, newbalance.com.ve and newbalance.com.pe
Armando Perez Education Details
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Systems Engineering -
Seminole Community CollegeAssociate In Arts Degree – General Education
Frequently Asked Questions about Armando Perez
What company does Armando Perez work for?
Armando Perez works for Agua Bella's
What is Armando Perez's role at the current company?
Armando Perez's current role is International Purchasing Manager / Anti-Fraud Screening Security / Order Processing Expert for E-commerce / Customer Support Specialist / Entrepreneur.
What schools did Armando Perez attend?
Armando Perez attended Universidad De Margarita, Seminole Community College.
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Armando Perez
Ing. Electricista Con Formación Gerencial En Servicios Profesionales Y Outsourcing En El Área Técnica De ItCaracas -
Armando Pérez
Venezuela1yahoo.com
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