Armando Rivas Email and Phone Number

• Answers incoming calls and routes them appropriately• Performs client intake and notifies appropriate staff of the client’s arrival• Enters patient information into the appropriate databases• Assists the volunteer coordinator with the management of volunteers• Follows cash handling procedures when receiving client payments• Completes opening and closing procedures• Processes lab results as assigned• Promotes effective working relations and works effectively as part of a team to facilitate the department’s ability to meet its goals and objectives• Operate assigned equipment and performs all procedures in a safe manner as instructed• Checks on the patient’s environment and equipment to ensure safety• Report safety concerns promptly to appropriate personnel• Knowledge of techniques, procedures and correct use of protective barrier equipment• Used internal software to process reservations, check-ins and check-outs

• Provided service to professional teams, internal departments, leagues, and public rental groups who utilize the facility• Collaborated with professional teams, leagues, and public rental groups to assess needs• Field preparation for rentals and events which includes set-up (moving goals, bleachers, sideline setups), breakdown (moving goals, cleanup), and conversions• Enforced facility procedures and rules• Assisted with execution of major events and tournaments• Facility management responsibilities including identifying and reducing risks, park beautification and waste management• Evacuated patrons in the event of lightning and/or inclement weather• Assisted at Shell Energy Stadium for Houston Dynamo and Houston Dash events and other departments.• Completed reports and paperwork on critical information impacting operations.• Supported operations team with resource allocation and utilization for optimal expense control.

• Engaged customers and patients by greeting them and helping with products and services. Resolve customer issues and answers questions to ensure a positive customer experience.• Responsible for holding store keys to open and close without management as necessary.• Assisted with and coached other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.• Assisted manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics• Assisted manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions• Maintained accurate inventory counts; maintain the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.• Assisted with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested• Assists with exterior and interior maintenance• Was responsible for bag checks of team members before leaving the store