RCM works with medical facilities and assists the revenue cycle department in resolving revenue cycle problems. Supervising and overseeing staff in duties pertaining to patient billing, communications with health insurance, collections, cash posting, account management, and contract analysis.

• Executed complex operational, financial and statistical analysis in context of insurance risk claims• Performed analytics on relational dataset to identify root causes patterns, trends and recommended priorities • Communicated findings to leadership team • Consolidated various sources of risk management financial and clinical data to produce reports for internal and external use• Analyze claims and other risk analysis publications• Maintained database for departmental risk analysis operations including patient service data• Create and develop process by exploring data and reports in order to extract meaningful insights, which can be used to better understand and improve business performance

• I process charges and work on AR control of five midsize medical practices• I create weekly and monthly financial reports • I keep constant communication with US federal and commercial insurances to maintain accounts receivable under industry standards• I also keep an open line of communication with office managers and/or points of contact in our US office

I was responsible for sorting out candidates for the different position within Concentrix and Synnex Corp. My duties also involve: sourcing and screening, candidate submission and candidate roster creation.

• Streamlined confidentiality and legal compliance policy• Speedy and efficient collections record• Positive rapport with customers in financial hardship• Tracking unclaimed debts and long term debtors• Collecting debts to constantly hit company targets• I verified and approve payments for other collectors

I provided an excellent customer service experience to Cricket Wireless customers; I also took payment, added services, upgrade mobile equipment and troubleshooted Tier 1 issues.After 6 months I was promoted to the Cricket Broadband department because of my outgoing nature and my knowledge on troubleshooting broadband and mobile technology. I also started fixing tier 1 issues and was ranked up to tier 2 issues.

I did outbound sales for Sprint to customers within the Sprint user network. I was in charge of renewing contracts and adding new services. I was also in charge of cross selling and up-selling broadband services, mobile internet, new phones and plans.