Armando Servin Email & Phone Number

Richmond, Columbia Británica, Canadá

• Coordinate market research to support future business, identifying industry trends and competitors' pricing strategies.• Responsible of analyzing customer needs and trends to develop creative and competitive pricing strategies involving the President, Sales team, and Buyers.• Responsible for pricing and ensuring steady communication flow with customers.• Responsible for forecasting, analyzing, and monitoring costs after significant changes in products or processes.• Calculate profit margins, track sales data, and analyze data to make pricing decisions.

Vancouver, Columbia Británica, Canadá

• Coordinated reception, dispatch, and distribution of internal inventory parts needed by customers and internal areas, driving an excellent customer satisfaction• Ensured all required parts from the service are provided in time which supports technicians to comply with customers’ needs at the time the company reaches the revenue goal• Coordinated the purchase of goods and services through purchase requisitions and follow through with the supply chain cycle.• Established and maintain vendor relationships to maximize service performance.• Prepared monthly and quarterly management KPIs reports which help the management to make better-driven decisions.• Coordinated and ensure the parts inventory level is aligned with the policies which help to keep inventory costs lower by 10% less than last year.• Reduced product availability issues which lead to low slack times between services.• Coordinated inventory cycle counting, which helps to ensure all inventory levels are reliable and match with the ERP system.• Identified any concerns in inventory levels and immediately investigate options to solve the problem.

Ramos Arizpe, Coahuila, Mexico

✓ Audited outbound freight services for 25 different freight companies, which helped to ensure 100% ofaccuracy on negotiated rates and services.✓ Authorized and manage payments on the different freight services provided to GMM keeping strong controls to ensure payment accuracy✓ Coordinated, led, and managed the Carta Porte project with 25 different freight companies, required by the Mexican tax authority, which allowed the company to keep deducting taxes from freight services.✓ Developed and managed a Power Bi tool to keep track of the freight services involved with the microchips world contingency, allowing to compare the forecast with the actuals and made well-driven decisions.✓ Developed a VBA macro tool for the vehicle weekly inventory report, which reduced the elaboration time by 300%, letting the team focus on other activities

Ciudad De México Y Alrededores, México

• Establish criteria for proper and due payment of sales incentives for Chevrolet, Cadillac, and Buick Dealerships in the USA, which helped to ensure 100% of dealerships ´satisfaction.• Audit outstanding incentive payments for the business division, which helped to ensure 100% accuracy on payments. • Track, analyze and report on information pertaining to requests, price changes, delivery rates, and validation dates.• Ensure collaboration between different teams and stakeholders to ensure pricing policies.• Forecast incentives and revenue for the Center American markets due to the national sales plan

México

• Conducted financial analysis for granting credit lines and financial services such as floor plans to dealership networks in Mexico• Kept track of the aging inventory, which allowed the team to prevent late interest payments.• Participate in on-site client visits with other internal stakeholders which lead to the creation of more business opportunities.• Liaised interest payments between accounting and credit teams, which lead to better communication and focusing on more business opportunities.

Postgraduate Degree, Logistics, Materials, And Supply Chain Management, Post Graduate Diploma

Master Of Business Administration - Mba, Bussiness

Licenciatura, Business Administration And Management, General