Armando Mendoza Email & Phone Number

Solid experience in the IT area in companies from different sectors with a high level of complexity, with experience in digital through knowledge in the pillars of Digital Transformation through Strategy Design, Business Processes, Analysis of Digital Competencies. in the Organization as well as dentifying new technologies that provide the customer with a better service such as blockchain, generative AI, Augmented Reality, applicable to any area of the company, for example the sales and Marketing area through the omnichannel of the different channels delivered as value to the customer. client as a communication strategy that improves the client-business relationship, all of this through the different methodologies of agility and the preparation of a multitasking team, forming a strategic area for the company's objectives. Additionaly, providing service to more than 500 users / team, proactive profile with problem solving capacity. Development of value proposals to make the organization's operation more efficient and their financial analysis capacity; In addition to knowledge of the strategy and trends of IT Services Administration, as well as a professional with managerial responsibility who participates in the company's digital transformation processes defining tactical and operational strategies for the design of IT solutions; through evaluation methodologies and best practices to stabilize Information Technology operations. In addition to managing confidentiality, information integrity, quality and service levels. Implementing, promoting adoption, auditing the continuous improvement of Information Technology Services. Effective management of the company to develop, plan, implement and maintain the information systems, processes and procedures necessary for its technological requirements; always aligned with the business strategy.