Armando Munguia Email & Phone Number

San Francisco, Ca, Us

New York, New York, Us

New York, New York, Us

- Serve as the first point of contact for all support communications – primarily via email and online chat – to answer questions, provide assistance, troubleshoot issues, escalate to Support Engineering, and route product feedback.- Actively provide recommendations for continuous product, process, and technical writing improvement.

San Francisco, California, Us

- Provide exceptional venipuncture services on a population ranging from pediatrics to geriatrics.- Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs. - Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization.- Continue to care for members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting.- Monitor team training of new Lab Services Specialists/Phlebotomists to review/improve skills in phlebotomy, lab services and CICARE approach to patient care.- Coordinate with Recruiting with the screening of potential Lab Services Specialist candidates by assessing skills and competencies.- Review and provide feedback to team leadership for improvements on standard work being applied to in-person patient care as well as through use of 1Life charting.- Master One Medical technology suite including, but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and complete daily work.

San Francisco, California, Us

- Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary. - All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, etc. - Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in-office providers with ad hoc tasks, etc. - Master One Medical technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work. - Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization.

Seattle, Wa, Us

- Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team.- Anticipate customer and store needs by constantly evaluating the environment and customers for cues. - Communicate information to the manager so that the team can respond as necessary to create the Third Place environment during each shift. - Assist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. - Provide feedback to the store manager on partner performance during my shift.- Contributed to the positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.- Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. - Deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.

Anthropology

Education record

Music, Music