Armando R. Email & Phone Number

Florida, United States

Fort Lauderdale, Florida, United States

- Research and assist in interpreting Federal, State, accrediting agency, and institutional regulations, policies and procedures for over 80 institutions- Responsible for effective communication with clients; run specific reports daily and/ or weekly in Campus Ivy Core to maintain workflows and meet client expectations for funding levels and performance within established response times- Review and process school files and awarding according to Federal, State, Accreditation, and… Show more - Research and assist in interpreting Federal, State, accrediting agency, and institutional regulations, policies and procedures for over 80 institutions- Responsible for effective communication with clients; run specific reports daily and/ or weekly in Campus Ivy Core to maintain workflows and meet client expectations for funding levels and performance within established response times- Review and process school files and awarding according to Federal, State, Accreditation, and Institutional policies and guidelines per month; in addition, responsibilities are completed accurately and compliantly in accordance with Title IV regulations- Effectively communicate with other departments to maintain cohesive working relationship; assess team members for training opportunities Show less

Miami-Fort Lauderdale Area

- Customized table staging, event styling, and catering

Miami-Fort Lauderdale Area

- Oversaw all staff and supervisors; responsible for maintaining of training and development for internal staff and external partners- Conducted all programmatic reporting to their respective fund sources ($464k/ $1.2m) - Created/ edited curriculum(s) focusing on marriage enrichment, adult preparation subjects, and sexual risk avoidance; deliver seminars to middle & high schoolers, freshman and sophomores at the collegiate level, and adult singles and couples- Administered and… Show more - Oversaw all staff and supervisors; responsible for maintaining of training and development for internal staff and external partners- Conducted all programmatic reporting to their respective fund sources ($464k/ $1.2m) - Created/ edited curriculum(s) focusing on marriage enrichment, adult preparation subjects, and sexual risk avoidance; deliver seminars to middle & high schoolers, freshman and sophomores at the collegiate level, and adult singles and couples- Administered and collected surveys, and data entry performed on government agency websites Show less

Miami-Dade County, Florida, United States

- Worked in partnership with program directors to write grant applications and website language for the Micro-Business program; create and track workflow from beginning to end, including clearinghouse, grant payments ($1M in 2020), and supporting data verification and validations via remote- Administered the Community Development Block Grant (CDBG) program ($90K annually) - Created a cohesive and intensive curriculum to evolve entrepreneur mindset, ideas and knowledge to start, sustain,… Show more - Worked in partnership with program directors to write grant applications and website language for the Micro-Business program; create and track workflow from beginning to end, including clearinghouse, grant payments ($1M in 2020), and supporting data verification and validations via remote- Administered the Community Development Block Grant (CDBG) program ($90K annually) - Created a cohesive and intensive curriculum to evolve entrepreneur mindset, ideas and knowledge to start, sustain, and revitalize their business- Created training program; develop business coaches to improve culture, recruiting and goal setting to serve over 300 businesses annually Show less

Miami-Fort Lauderdale Area

- Created and edited posts, messages, and photos for Facebook and Instagram; established online relationships with customers and communities- Coordinated all marketing efforts at events to maximize brand exposure; assisted with event planning and traveled as needed- Developed competitive positioning for company brand portfolio to clearly differentiate the brand in the eyes of consumers and retailers- Composed and edited sales pitches, letters, and emails utilized by sales dept to… Show more - Created and edited posts, messages, and photos for Facebook and Instagram; established online relationships with customers and communities- Coordinated all marketing efforts at events to maximize brand exposure; assisted with event planning and traveled as needed- Developed competitive positioning for company brand portfolio to clearly differentiate the brand in the eyes of consumers and retailers- Composed and edited sales pitches, letters, and emails utilized by sales dept to contact vendors; assisted with web design. Show less

Miami-Dade County, Florida, United States

- Managed multi office staffing of 2 assistant managers and 34 employees; operations and logistics for a cluster of three offices - Grew business through developing local partnerships, community involvement, and coaching sales, customer experience, and new client growth tactics (9% increase) - Development and execution of office-level business plans with assistant managers; coached and led teams to deliver outstanding client service (15% increase) and exceed targeted goals (top 14% in… Show more - Managed multi office staffing of 2 assistant managers and 34 employees; operations and logistics for a cluster of three offices - Grew business through developing local partnerships, community involvement, and coaching sales, customer experience, and new client growth tactics (9% increase) - Development and execution of office-level business plans with assistant managers; coached and led teams to deliver outstanding client service (15% increase) and exceed targeted goals (top 14% in the East region)- Managed staff of 12 employees across Miami-Dade County district; increased revenue by 11% and sale of products 4% during summer season - Increased new client growth by 17%, the client experience by 29% and likelihood to recommend by 38% by matching clients to tax professionals Show less

Miami/Fort Lauderdale Area

- Collections of at least 97% total campus account receivables quarterly over 8 years consecutively ($900,000 average); managed over 30 files monthly resulting in 90% financial awarding closing rate - Managed grants, loans and cash payments to ensure timely collection of federal funds and student payments; implemented lean processing which improved student life cycle satisfaction from 86% to 92% - Developed default prevention program resulting in 5.6% average 3-year cohort rate-… Show more - Collections of at least 97% total campus account receivables quarterly over 8 years consecutively ($900,000 average); managed over 30 files monthly resulting in 90% financial awarding closing rate - Managed grants, loans and cash payments to ensure timely collection of federal funds and student payments; implemented lean processing which improved student life cycle satisfaction from 86% to 92% - Developed default prevention program resulting in 5.6% average 3-year cohort rate- Successfully passed 5 year re-accreditation audit Show less

Miami/Fort Lauderdale Area

- Collaborate and partner with the President, human resources, and corporate personnel to ensure compliance, positive outcomes, strong operations, and a healthy culture for students, faculty, and staff- Provide instant coaching with campus management and all team members in regards to the clarity of all goals, policies and procedures; assist with employee performance and effectiveness and development plans- Through teamwork and collaboration, successfully met new institutional and… Show more - Collaborate and partner with the President, human resources, and corporate personnel to ensure compliance, positive outcomes, strong operations, and a healthy culture for students, faculty, and staff- Provide instant coaching with campus management and all team members in regards to the clarity of all goals, policies and procedures; assist with employee performance and effectiveness and development plans- Through teamwork and collaboration, successfully met new institutional and programmatic ABHES accreditation Show less

Miami/Fort Lauderdale Area

• Collection of $1.1 million every 5 weeks and cash payments averaging $10,000.00 on a weekly basis; identified and solved inconsistencies of top 20 students’ (active/ inactive) account receivables on a monthly basis• Trained, managed, and developed financial aid staff; coordinated interoffice functions (total of 1 senior, 5 financial aid officers, and 1 student account representative) to efficiently manage over 800 students; averaging 400-500 packaging appointments and starting 120-150… Show more • Collection of $1.1 million every 5 weeks and cash payments averaging $10,000.00 on a weekly basis; identified and solved inconsistencies of top 20 students’ (active/ inactive) account receivables on a monthly basis• Trained, managed, and developed financial aid staff; coordinated interoffice functions (total of 1 senior, 5 financial aid officers, and 1 student account representative) to efficiently manage over 800 students; averaging 400-500 packaging appointments and starting 120-150 students; student satisfaction survey’s increased from 78% in 2007 to 92% in 2009• Counseled prospective students/ parents on financial aid, eligibility, and award according to guidelines provided by DOE, Department of Veterans Affairs, home office, and management. Maintained and completed all future files processed by department on a weekly basis; certified and approved federal grants, loan disbursements and Veterans certifications; examination of 55 files every term with internal auditing team• Traveled when needed to trouble shoot financial aid departments in need of becoming current with processing Show less

Miami/Fort Lauderdale Area

- Increased and maintained career in field placement rate from 78% to 87% within 8 months; decreased loan default rate from 18% to 12% within 8 months - Managed an average 9 a month completed files resulting in a 78% start to active conversion on an 11-week rotating schedule