Armani Taylor Email & Phone Number

Compton, Ca, Us

Developed, implemented, and evaluated goals and objectives for assigned program areasParticipated in the planning and execution of specific population events, including Black Scholars Day and Latinx Scholars DayManaged confidential files and ensured compliance with corporate and regulatory standardsConducted accurate data entry, ensuring precision and reliability of recordsPrepared and distributed business correspondence and reports, utilizing advanced proficiency in MicrosoftOffice Suite, Adobe, and ZoomAddressed customer complaints and inquiries with courtesy and efficiency, maintaining a positive and clientfocusedapproach

With the delivery of unparalleled level of customer service and support, I built a loyal base of customers and delivered top-level performance. I fostered and sustained highly empathetic long-term relationships with returning clients. I was pivotal in managing and streamlining administrative tasks and functions, including product inventory checks, charting, and consultations. Besides these, I critically analyzed and evaluated skin condition and developed appropriate product recommendations.• Guided and supported coworkers in delivering their tasks and duties in a professional manner. Maintained proper spa coverage by exhibiting outstanding performance on evenings and weekends.

Through coaching and motivation, I established and organized administrative team to ensure seamless organizational operations. I steered and maximized efforts towards maintaining computer and physical filing systems. Moreover I controlled all endeavors regarding processes, programs, and strategies as well as delivered recommendations to continue, modify, or discontinue. I governed, coached, and encouraged teams as well as monitored effectiveness of each area.• Enhanced efficiency of personnel and activities by establishing efficient workflow processes, monitoring daily productivity, and implementing modifications.

Through citizens management, efficiency maximization, and productivity enhancement, I identified needs and requirements, gained trust, controlled complex situations, and resolved problems. With the investigation and analysis of client complaints, I determined and resolved complex issues. I coordinated with citizens and employees from varied educational backgrounds and values in a professional and polite manner. I alerted and kept abreast the constituents with government actions and programs via newsletters, personal appearances at town hall and individual meetings. I met success criteria of meetings and events by devising, managing, and standardizing activities, details, and timelines. Along with I provided expert-level leadership to onsite team of 75 staff, volunteers, and facility management team.• Delivered unique value proposition to customers by ensuring the top-notch client service. Built and strengthened relationships to attain first-rate outcomes.• Planned, directed, and delivered large-scale personal or corporate events, meeting success criteria of events goals within agreed constraints. Provided expert-level leadership and guidance to achieve bottom line success.

Greater Los Angeles Area

Assistant to CEO of a retail beauty products company, answer calls, clerical, schedule appointments, attend meetings, mail, take phone orders.

Bachelor'S Degree, Communications Studies

Activities and Societies: Participated in an Alternative Breaks trip which visited California Prisons, including juvenile hall, women’s.

Bachelor Of Arts - Ba, Communication, General

Activities and Societies: Lamda Pi Eta Member, School of Communication and Fine Arts Mentor

Associate Of Arts - Aa, Liberal Arts