Provide assistance on troubleshoot problems on IT environments, Hardware, Software, installation and Operating systems.

Support for IT Infrastructure software and hardware.

IInvolve on provide a NOC solution for a Mexico City Secure Project, develop the solution that provide NO support services to the telecommunication infrastructure, security infrastructure, with the requirements of service from the customer, like Infrastructure management, SLA service, ITIL Process and IP services.

Operation Manager.Provide Support and Pre Sales Solution of Satellite service and create the solution with Satellite communication equipment that fit the Costumer requirements.

Network Engineer 2nd Label Support for IBM Global Value Network, working on provided support and validation deployment for Telecommunication Network.•Provide Router and Switching support•Management and Administration on Check Point Firewall•Wireless Design and Implementation•Network Validation for Customer Implementation•Management and Monitoring Network•Network Troubleshooting

IT Project Engineer of Advanced technologies like IPv6, SIP, Wireless system, integration of Telephone accounting system and management of new IP Voice Networks Systems.•Participated on RFI of IP Voice System•Implementation of Multicasts environment•Project Leader on management validation of NOC-CUDI and NOC-CLARA •Involved on RFP for NOC-CLARA•Working with Open Source SIP systems

Network design and implementation, of technologies like Frame-Relay, TCP/IP and VOIP. Management and configuration on Cisco router and switches. Help desk support on Windows 2000 and XP on laptop systems, project administrator and selection of wiring, electrical and security providers.•Implementation of IP Telephony on Cisco Mexico, Monterrey and Guadalajara•Development of new Desktop Support Model•Acting as Team Lead on implementation on new Network Infrastructure.•Working… Show more Network design and implementation, of technologies like Frame-Relay, TCP/IP and VOIP. Management and configuration on Cisco router and switches. Help desk support on Windows 2000 and XP on laptop systems, project administrator and selection of wiring, electrical and security providers.•Implementation of IP Telephony on Cisco Mexico, Monterrey and Guadalajara•Development of new Desktop Support Model•Acting as Team Lead on implementation on new Network Infrastructure.•Working as Team leader on Desktop Support•Development and implementation of 2000 year project•Introduction of new security system and implementation•Implementation of Wireless system on Mexico Office•Video Conferences Integration on H323 systems•Definity-PBX Support system•Member of the Change Management process Show less