• Provide ICT Support Services to HR Staff• Provide hardware, software, and network support to HR Staff and update all system and application software and hardware• Plan, schedule and conduct training/orientation on new technology to stake holder as per requirements to increase knowledge on IT/IS• Maintain and update inventory of ICT product• Conduct training/orientation on ERP and take user feedback for enhancement• Provide end user support on new and existing software for smooth operations of HRLD activities• Provide software support to Upazilla Accounts Manager• Module development of ICT training/orientation• Frequent field visit as per need• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Conduct IT Classes as per Module.Network AdministratorTroubleshoot hardware and software problems.Perform general system maintenance and support.Install, upgrade, and maintain hardware, software,Ensure all user end support Switch and router maintenance.Antivirus installation and making the network virus-free.Licensing of software and other required renewals and documentation.Data back ups at regular interval.Maintaining Website CpannelMaintain PABX and NVRMaintain network, laser, and inject printer.Maintain Mikrotik router.Purchase IT Equipment such as Toner, Printer, Wire, Computer, UPS, Router, etc.