Armany Mathias Email & Phone Number

Los Angeles, California, United States

Lead strategic and innovative development, implementation, and management of comprehensivecorporate and franchisee training programs. Instrumental in crafting robust curricula targeting franchise development, operational excellence, continuing education, and performance management, driving organizational growth and excellence. Lead and mentor a team of program designers who deliver training online, ILT, and VILT formats, while also overseeing the management of the LMS, corporate trainer and coordinator. Oversee planning and execution of the company’s annual convention for 750+ attendees.

Los Angeles Metropolitan Area

Oversee the company’s training programs and staff. Develop, implement, and monitor new and ongoing training programs focused on substantive curriculum in the education, operations, and franchise development sectors, as well as performance management and continuing education. Oversight of all training within the learning management system- online, ILT, and VILT. Oversee and manage the implementation of the company’s annual convention each year.

Los Angeles, California

Facilitate and present in-person and online franchise training sessions. Evaluate and monitor training program’s effectiveness in collaboration with SMEs and field consultants.

Los Angeles, California

Improved organizational and individual performance by delivering best-in-class training sessions. Ensured the effectiveness of training materials. Regularly visited company-owned centers to ensure full compliance with corporate expectations. Substituted for the director of training during Discovery Day to educate potential franchisees about Mathnasium.

Sherman Oaks, California & Redondo Beach, California

Maintained high student enrollment rates by presenting a compelling and polished sales message to parents. Helped a team of trainers deliver fully compliant lessons. As head trainer, comprehensively administered company’s curriculum. Maintained a high student retention rate. Hosted new franchisees and prepared them to own their own Mathnasium Centers.• Boosted center revenue 37% by retaining and enrolling more students.

Coordinated and oversaw the delivery of all diagnostic testing for accurate student placement into Sylvan programs. Hired, supervised, and trained 20+ teachers and staff. Created staff and student schedules. Managed a $100K budget for the center. Directed operations for multiple satellite locations. • Provided monthly training to staff and pursued ongoing education.• Attracted new students and their parents to the center through digital and traditional marketing. • Expanded location’s Net Promoter Score (NPS) from 65% to 80%, surpassing 10% growth goal.

Developed curriculum and individualized learning plans for students while ensuring the educational integrity of company’s instructional programs. Performed monthly parent conferences. Maintained relationships with local schools and community organizations. Oversaw and reported on monthly budgets.• Enabled students to improve by 1 grade level after 36 hours of tutoring in a particular subject once they were assessed and placed in the right program for their strengths.