-Assist attorneys and staff by producing various print/scan/copy projects and addressing urgent requests promptly, often managing multiple tasks at a time-Scan, sort, and distribute incoming mail/packages; prepare outgoing mail/packages according to deadlines-Implemented spreadsheets to more precisely keep track of important data collected in day-to-day operations, e.g., catering and supply orders, personal postage charges, certified mail tracking-Coordinate with local couriers to arrange runs to various courthouses and other locations; prepare documents with a special understanding of procedures for filings-Respond to incoming phone inquiries, taking messages or routing calls to the appropriate personnel as needed

-Assisted professors by reviewing and editing lectures, testing materials, and other course content-Maintained course documentation and folders, organized for ease of student and personal access -Entered and updated grading and attendance information accurately for 60-90 students into Canvas LMS-Processed student feedback and identified necessary resolutions, e.g., adjusted course pacing, content, and instruments used to assess student performance

-Liaised between students, faculty, and administration through the facilitation of Graduate Student Forums, providing a platform for students to express concerns and seek solutions-Composed and edited minutes from faculty meetings to distribute to graduate students