Armeda Nichols Email & Phone Number

St. Louis, Mo, Us

St. Louis, Mo, Us

Saint Louis, Mo, Us

• Track and communicate weekly project status reports to executive leadership, ensuring ongoing alignmenet to the organzation’s strategic obejctives• Support AWS Cloud Migration by tracking and reporting the completion of various milestones such as API builds for data transfer optimization.• Analyze and build business cases to streamline existing business processes in anticiption of a 30% reduction in process time and saving the company apx. $200,000 annually. • Successfully managing multiple high-impact new business implemention and expansion projects delivering on time and within budget, enahnced system capabilities and ensuring user satisfaction.• Identify and eliminate bottlenecks in system workflows, with the expectations of a 20% increase in overall system performance.

Saint Louis, Mo, Us

• Establish and communicate the annual calendars for Iterations and Program Increments (PI)• Aggregate Team PI Objectives into Program PI Objectives and publish them for visibility and transparency• Facilitate periodic synchronization meetings• Escalate and track impediments• Encourage the collaboration between teams and System and Solution Architects• Drive continuous improvement by assessing the agility level of the program and push teams to improve• Ensure alignment to the cross-departmental roadmaps, create a collective plan to manage dependencies• Make the progress of the program’s work visible and in relation to larger picture• Understand fundamentals of the software development processes and procedures in an agile development environment• Drive program-level continuous improvement via retrospectives, and Inspect and Adapt workshops• Establish and manage Risk and Quality for agile program• Help to guide and manage the ART and the teams through the delivery of software and services, embracing and casting the Agile mindset across client spaces• Provide guidance in Agile, Scrum, and SAFe and leads Agile delivery teams consisting of a mix of organization and possibly contractor/vendor staff• Work with program architects and champions to design deployment roadmap

Saint Louis, Mo, Us

• Provide vision and direction to the Agile development team and stakeholders during the development of new automated process solution• Develop and maintain the client product roadmap, with upcoming short-term and long-term goals• Define product vison, roadmap, and growth opportunities• Lead the planning product release plans and set expectations for delivery of new functionality• Ensure team always has an adequate amount of prior prepared tasks to work on• Identify opportunities to integrate enterprise applications for the benefit of improved operational efficiencies• Negotiate priorities according to assessed business value, and case development to ensure the delivery of features that are aligned with the product strategy

Saint Louis, Mo, Us

• Develop and maintain the client product roadmap, with upcoming short-term and long-term goals, and communicate the roadmap to the delivery team and stakeholders• Negotiate with the client representatives, stakeholders, and delivery team to prioritize work in the backlog and help maximize the value the team delivers• Responsible for the building of MVP solution for a claims accumulator application• Provide reporting strategy for new Accumulator application and coordinate efforts to deliver the technical business solution for it• Responsible for successfully migrating State Health Plan member from a legacy Accumulator Engine by understanding existing functionality and managing the build of an more robust solution

Saint Louis, Mo, Us

• Developed and maintained the client product roadmap to disclose short-term and long-term goals, and communicated the roadmap to the delivery team and stakeholders• Successfully prioritized JIRA backlog by negotiated priorities with client representatives, stakeholders, and delivery team to maximize the business value delivered by the development team• Managed both the Technical development and Business coordination components for the development of a MVP solution that was used to decommission the organization’s legacy claims project processing application • Successfully identified and managed the building of an MVP solution used for claim adjustments • Conducted application usability test to identify opportunities for improvements and enhancements and ensured IT solutions meet business needs • Successfully migrated business users from a legacy claims application by understanding existing functionality and managing the build of the replacement application

Saint Louis, Mo, Us

• Supported the implementation of new Service Level Agreements(SLAs) for various ITIL processes according to industry standards• Developed reports using leading indicators to track and measure SLA attainment • Gather requirements needed for tool modifications as appropriate for reporting SLA attainment • Assisted the Service Level Management enterprise Process Owner in driving service management best-practice and ITIL process standardization• Assisted the Service Level Management Global Process Owner in identifying and planning for ITIL process improvement projects• Worked with interdependent team to understand APM and ADA/NetQos network and application monitoring tools to identify opportunities to report on the results they produced

Saint Louis, Mo, Us

• Responsible for implementation of newly established reporting strategy using Service Now and the associated Performance Analytics trending application• Ensure request, incident, problem, and change records are accurate and complete, from creation to closure. This includes maintaining communications with all stakeholders to achieve a high level of customer satisfaction.• Provide technical support to team developers by understanding and fulfilling Service Now application enhancement request• Develop reports and monitor data trends to proactively identify issues • Resolve configuration request for Service Now service management tool• Responsible for execution of Technology Service validation and documentation effort• Gather and interpret business requirements for process improvements and opportunities• Resolve issues and identify opportunities for process redesign and improvement• Collaborate technically within a team of developers throughout the entire application life cycle: planning, analysis, designing, programming, testing and implementing existing and/or new systems.• Perform detailed analysis on multiple projects, recommend potential business solutions and ensure successful implementations.• Expected to establish and maintain solid working relationships with peers, management, and other departments within the IT organization

Saint Louis, Mo, Us

• Responsible for execution of high-level HEDIS Documentation effort on all levels to include both the Technical and Business aspects • Run SQL queries within Enterprise Data Warehouse (EDW) for research and development • Update existing SQL code to incorporate new, state defined, reward criteria for incentive program • Produce high level weekly Dashboard via SQL and Teradata • Created back-end SQL code documentation for future developments • Analyze data for clean up and validation • Develop detailed technical document / process flow for SharePoint Nintex workflow • Schedule and produce weekly meeting agendas to communicate new initiatives between business partners • Develop Work Breakdown Structure (WBS)/ Project Plan for new campaigns and business initiatives

Web Development:Created and published web forms using InfoPath which was used for information collection inSharePoint libraries* Updated existing sites by migrating content to SharePoint web platform* Provided technical support to superior developers using HTML and CSS mark-up* Answered client request for updates to website content and functionality* Contributed to the overall success of a website migration by transferring content and verifyingaccuracy (http://communityservice.wustl.edu)Networking:• Established and implemented data connectivity for local area network (LAN)• Assisted in coordinating special projects including network related wiring plans• Assisted in installing, configuring, and maintaining system hardware andsoftware• Oversaw day-to-day operation of computer networks including hardware/software support, and special projects

St Louis, Missouri, Us

• Assist in the production maintenance of treasury finance, forecasting, and investment documents using COT’s products such as Hyperion/ Oracle • Utilize project management skills to assist with planning and implementation process of Parallel and User Acceptance Testing for new Forecasting applications • Produce reports of daily cash position for Reserve Bank Management and Office of Fiscal Projections • Execute test scripts for requirement validation, integration, regression, performance and usability testing • Draft status reports to document incidents, resolutions, and root causes

Established operational patterns by constructing and retaining historical data reports of seismicand acoustic sound waves as a Measurement Intelligence (MASINT) Analyst* Created, maintained and used excel spreadsheets for data entry and record keeping* Used technical references such as MATSIES and MATLAB computer programs to analyze andrecord raw MASINT data for distribution to high echelon intelligence agencies* Provided direct support with key intelligence agencies to identify the position of enemy weaponsystems through triangulation* Provided all-source analysis which contributed to the overall mission success during high tensionswith North Korea

Operated a small switchboard with incoming and outgoing calls* Performed audits to ensure compliance with company policy and department regulations* Ordered shipments to and from designated locations* Assisted in maintaining inventory, organization, and cleanliness during product distribution* Scheduled and attended meetings with clients to establish and maintain a positive relationshipCertificatesIntermediate Applications of HTML June 12, 2012Introduction to Programing Concepts June 26, 2012Intermediate Application of CSS July 3, 2012Introduction to Word Press July 27, 2012Intermediate Applications of SharePoint September 21, 2012Intermediate Applications of InfoPath September 28, 2012

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science (B.S.), Management Information Systems, General

Master'S Degree, Finance, General