Armen Simonian Email and Phone Number
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Seasoned and accomplished senior leader with proven experience across strategy, operations, and service delivery within leading global software technology and financial services organizations. Expertise in driving operational excellence and transformation, leading large-scale programs, and solving complex enterprise challenges through a pragmatic, data-driven, and technology-enabled strategic approach. Skilled at leading cross-functional teams, I excel in fostering constructive collaboration across all levels of an organization to drive innovation, implement change at scale, and achieve ambitious objectives. A dedicated and dynamic people leader who builds, inspires, and empowers high-performing global teams to consistently deliver exceptional enterprise and customer outcomes. University of Pennsylvania, Wharton SchoolEconomics & Entrepreneurial ManagementExpertise:* Strategic Planning * Operations Management * Operating Models * Digital / Business Transformation * Program / Project Management * Product Operations / Management * Customer Service / Success * Performance Metrics / KPIs * Enterprise Technology * Business Intelligence / Data Analytics * Risk Management * Financial Management * Executive Communications * Cross-Functional Partnership * Global Team Leadership * Hiring / Talent Development
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ConsultantRecruitifi Nov 2022 - PresentUsRecruitiFi is a B2B marketplace platform providing recruiting agency vendor management and hiring solutions to global corporations. Partnering with the executive team on leading strategic operational initiatives supporting the company in meeting growth & efficiency objectives.
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Head Of Global Operations, Coo - Customer Implementations, Financial ProductsBloomberg Jan 2018 - Oct 2022New York, Ny, UsResponsible for strategy, operations, and the program office for the global department onboarding customers onto the company's buy-side product platforms. Led the multi-year global strategy onboarding 220 new enterprise customers, a large-scale cross-functional initiative supporting an $800M acquisition, largest in company history. Partnered with Product, Engineering, & Sales improving agile product development and customer success. Implemented business intelligence tools, overseeing development of dashboards and analytics to improve data-driven operations, resource, and performance management. Implemented CRM and PM tools to streamline client onboarding, drive cross-functional collaboration, and standardize best practices. Built and scaled a program management team to service the largest global enterprise customers, improving customer satisfaction and optimizing time to value. -
Head Of Global Operations, Coo - Information SystemsBloomberg Mar 2017 - Dec 2017New York, Ny, UsResponsible for strategy, operations, and the program office for the global information technology department delivering services and support to 20k internal customers.Planned and managed strategic initiatives improving operational excellence and customer service delivery. Implemented business intelligence tools, overseeing development of dashboards and analytics to improve data-driven operations, resource, and performance management. Led the strategy to upgrade service platforms, optimize CRM systems, and streamline workflows to improve operational efficiency and customer satisfaction. Implemented automation to manage and control productivity software access across the company.
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Manager - Third-Party Data Compliance OperationsBloomberg Jan 2014 - Feb 2017New York, Ny, UsResponsible for global compliance operations and partner management with third-party contributors providing financial data distributed to customer across company products.Collaborated cross-functionally to develop and execute strategies that optimized commercial data value while mitigating enterprise and customer risk. Managed development of a scalable platform that centralized enterprise-wide control over data access, rights management, and customer distribution.Implemented automated reporting to ensure partner SLA adherence, oversaw compliance audits, and strengthened partner relationships.
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Team Leader - Exchange Data ProductsBloomberg Jan 2011 - Dec 2013New York, Ny, UsResponsible for operations management for 400 market data products sourced from 220 global securities exchange partners, overseeing distribution to 600K customer subscribers. Drove operational excellence by optimizing product GTM workflows, expanding partner service capabilities, enhancing reporting, and streamlining financial management of $650M in annual customer billing. Strengthened systems, process, and quality controls to ensure compliance with partner SLAs. Supported development of service portals to enable self-service data management capabilities, driving operational efficiency and improving customer experiences.
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Team Leader - Management Planning & ProgramsBloomberg Apr 2009 - Dec 2010New York, Ny, UsResponsible for strategic transformation programs supporting the company's Executive Committee. Led a team to develop and implement a new platform to centralize and standardize tracking of company-wide business plans, increasing alignment and efficiencies. Partnered with senior leadership to develop annual business plans and QBRs for Committee presentation, ensuring consistency with new frameworks. Led the enterprise transition to metrics-driven employee performance evaluation, partnering cross-functionally to define metrics and implement a digital scorecard platform.
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Senior Manager - Business Development StrategyAmerican Express Jul 2005 - Sep 2008New York, Ny, UsResponsible for business development strategy, customer prospecting, & data analytics for the Merchant Services division, focusing on expanding card acceptance. Developed a data-driven prospecting platform to centralize customer lead generation, transforming the organization's GTM strategy and driving revenue growth. Improved competitive benchmarking metrics and customer data analytics models to drive insights and enable strategic decision-making. Supported strategic planning and management of a new third-party sales channel partner program, expanding card acceptance and addressing key competitive gaps. -
Manager - Sales Planning & OperationsAmerican Express Jun 2003 - Jul 2005New York, Ny, UsResponsible for sales planning, operations, and project management for the North Americas sales team within the Merchant Services division, focused on expanding card acceptance.Optimized commission structures, payouts, revenue forecasting, and performance reporting. Streamlined processes, improved ERP automation, and implemented policies to drive P&L and reverse losses.
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Director - Business OperationsEtrade Financial Jun 2000 - Jun 2003Us -
Business Analyst - Strategic Planning & ReportingElectronic Data Systems Oct 1998 - Jun 2000West Hartford, Us
Armen Simonian Skills
Armen Simonian Education Details
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The Wharton SchoolEntrepreneurial Management -
University Of PennsylvaniaEconomics
Frequently Asked Questions about Armen Simonian
What company does Armen Simonian work for?
Armen Simonian works for Recruitifi
What is Armen Simonian's role at the current company?
Armen Simonian's current role is Global Strategy & Operations | Technology, Transformation, Services.
What is Armen Simonian's email address?
Armen Simonian's email address is ar****@****ail.com
What is Armen Simonian's direct phone number?
Armen Simonian's direct phone number is +164632*****
What schools did Armen Simonian attend?
Armen Simonian attended The Wharton School, University Of Pennsylvania.
What skills is Armen Simonian known for?
Armen Simonian has skills like Leadership, Financial Services, Management, Financial Analysis, Business Development, Strategic Planning, Business Strategy, Analytics, Strategic Partnerships, Six Sigma, Risk Management, Business Analysis.
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