Armend Ukshini Email and Phone Number
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A passionate and seasoned business executive with 15+ years of experience in executive positions within the ICT industry working closely with tech giants like AT&T, Tech Mahindra and Vodafone. Proven success in designing business strategies, reaching business objectives, growth-hacking and providing outstanding leadership for technology startups. In-depth knowledge about the world of technology, B2B SaaS platforms, digital transformation, data analytics & business intelligence, ITO & BPO outsourcing as well as the international business environment and global trends.Skilled, specialized and focused on building companies from scratch or on fixing the ones that need to be fixed. Apart from extensive experience, owns an MBA degree completed with a distinction at a renowned UK University. Possesses a strong passion for business strategy, marketing, business operations and emerging technologies like artificial intelligence. Developed, planned and organized. A coach, a critical thinker and a problem solver. A team-worker, extrovert, communicative and outstanding negotiator. An author and thought-leader of the outsourcing industry.
Nacew
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Chief Operations Officer (Coo)Nacew Jun 2024 - Present1. Work closely with the CEO and the Board of Directors in establishing, developing and implementing the long-term strategy of the business.2. Ensure that strategic partnerships and projects with leading global multi-billion companies are efficiently managed, implemented and developed within project SLAs.3. Spearhead the design and implementation of internal business strategies, systems, policies and procedures for achieving top organizational performance and accommodate fast… Show more 1. Work closely with the CEO and the Board of Directors in establishing, developing and implementing the long-term strategy of the business.2. Ensure that strategic partnerships and projects with leading global multi-billion companies are efficiently managed, implemented and developed within project SLAs.3. Spearhead the design and implementation of internal business strategies, systems, policies and procedures for achieving top organizational performance and accommodate fast organizational growth. 4. Act as the Head of the Project Management Office comprised of Project Managers, UI/UX Designers and Software Developers.5. Foster a success-oriented, accountable environment within the company. Promote the company culture, values and vision across all the organization and that the business operates within its mission statement and strategic long-term objectives6. Report to Board and CEO and provide timely, accurate, comprehensive and complete reports of the business performance Show less -
Chief Business Development Officer (Cbdo)Nacew Sep 2023 - May 2024Kosovo1. Develop and implement comprehensive business development strategies aligned with the company's goals and objectives.2. Conduct thorough market research and analysis to identify emerging trends, potential clients, and competitive landscape.3. Identify and cultivate strategic partnerships, alliances, and collaborations to expand the company's market reach and capabilities.4. Identify and pursue new business opportunities, including new markets, products, and services, to drive… Show more 1. Develop and implement comprehensive business development strategies aligned with the company's goals and objectives.2. Conduct thorough market research and analysis to identify emerging trends, potential clients, and competitive landscape.3. Identify and cultivate strategic partnerships, alliances, and collaborations to expand the company's market reach and capabilities.4. Identify and pursue new business opportunities, including new markets, products, and services, to drive revenue growth.5. Lead negotiations and deal structuring with potential partners, clients, and stakeholders to ensure mutually beneficial agreements.6. Work closely with sales teams to develop sales strategies, targets, and tactics to achieve revenue goals.7. Assess potential risks associated with new business initiatives and develop mitigation strategies to minimize impact.8. Build and lead a high-performing business development team, providing guidance, mentorship, and support to achieve departmental objectives.9. Collaborate effectively with internal stakeholders, including executives, departments, and cross-functional teams, to ensure alignment and support for business development initiatives. Show less -
Strategy & Business Development AdvisorNacew Jul 2022 - Sep 20231. Design and develop Business Development strategies and plans.2. Provide assistance with implementing suggested plans and strategies.3. Oversee and examine new and existing strategy progress and development.4. Advise members of the business development team to ensure the implementation of the strategies.5. Conduct various analysis in order to find new market opportunities.6. Investigate existing products and services and compare them with competitors.7. Create and… Show more 1. Design and develop Business Development strategies and plans.2. Provide assistance with implementing suggested plans and strategies.3. Oversee and examine new and existing strategy progress and development.4. Advise members of the business development team to ensure the implementation of the strategies.5. Conduct various analysis in order to find new market opportunities.6. Investigate existing products and services and compare them with competitors.7. Create and present a detailed report for upper management. Show less -
Lecturer Of EntrepreneurshipFuture Minds Academy Nov 2024 - PresentGjilan, District Of Gjilan, Kosovo1. Develop course materials, including syllabi, assignments, and case studies, ensuring alignment with the latest trends and best practices in entrepreneurship.2. Design and deliver engaging lectures, workshops, and team building activities on entrepreneurship, covering topics such as business strategy, business planning, business model development, innovation in business, sales, marketing and branding, and launch and growth.3. Mentor and support students in developing their… Show more 1. Develop course materials, including syllabi, assignments, and case studies, ensuring alignment with the latest trends and best practices in entrepreneurship.2. Design and deliver engaging lectures, workshops, and team building activities on entrepreneurship, covering topics such as business strategy, business planning, business model development, innovation in business, sales, marketing and branding, and launch and growth.3. Mentor and support students in developing their entrepreneurial ideas and projects, providing feedback on their business plans and strategies.4. Collaborate with industry professionals and guest speakers to enhance the real-world relevance of course content and provide networking opportunities for students.5. Assess student performance through grading assignments, presentations, and exams, ensuring fair and constructive evaluation. Show less -
Chief Operations Officer (Coo)Aralytiks Aug 2022 - Aug 20231. Work closely with the CEO and the Board of Directors in a Data Analytics & Business Intelligence company in establishing, developing and implementing the long-term strategy of the business.2. Ensure that strategic partnerships and projects with leading global multi-billion companies are efficiently managed, implemented and developed within project SLAs.3. Spearhead the design and implementation of internal business strategies, systems, policies and procedures for achieving top… Show more 1. Work closely with the CEO and the Board of Directors in a Data Analytics & Business Intelligence company in establishing, developing and implementing the long-term strategy of the business.2. Ensure that strategic partnerships and projects with leading global multi-billion companies are efficiently managed, implemented and developed within project SLAs.3. Spearhead the design and implementation of internal business strategies, systems, policies and procedures for achieving top organizational performance and accommodate fast organizational growth. Measure the effectiveness of all internal and external processes and design programs to improve these processes (performance management, reporting systems, metrics and KPIs). 4. Act as the Head of the Project Management Office comprised of Project Managers and Business Analysts.5. Foster a success-oriented, accountable environment within the company. Promote the company culture, values and vision across all the organization and that the business operates within its mission statement and strategic long-term objectives6. Report to Board and CEO and provide timely, accurate, comprehensive and complete reports of the business performance Show less -
Head Of Business DevelopmentUcx Nov 2021 - Jun 2022Kosovo1. Develop a sales strategy for a SaaS B2B company and set weekly/monthly/annual sales goals, compare performance to goals, and adjust goals as needed.2. Assess team processes and procedures, identify opportunities for improvement, and implement them.3. Manage, monitor, and motivate the team of business development representatives and account managers.4. Provide detailed and accurate sales forecasts and reports based on performance.5. Cultivate and foster effective partnerships… Show more 1. Develop a sales strategy for a SaaS B2B company and set weekly/monthly/annual sales goals, compare performance to goals, and adjust goals as needed.2. Assess team processes and procedures, identify opportunities for improvement, and implement them.3. Manage, monitor, and motivate the team of business development representatives and account managers.4. Provide detailed and accurate sales forecasts and reports based on performance.5. Cultivate and foster effective partnerships and relationships with key customers both externally and internally.6. Mentor and evaluate individual performance and suggest corrective actions as needed.7. Assist with the development of sales presentations and proposals.8. Track, collate and analyze sales data to identify sales opportunities.9. Work collaboratively across teams - including Product, Marketing, and Engineering. Show less -
Business Development ConsultantCandeo Furniture Oct 2021 - Jan 20221. Assisting the management in setting up and managing a new strategic direction for the company; 2. Assisting the management in creating a new concept and new product line;2. Analysis, support and monitoring of new growth opportunities. -
Chief Executive Officer (Ceo)Candeo Furniture Dec 2020 - Oct 20211. Work closely with the Board of Directors in establishing, developing and implementing the long-term strategy of the business.2. Spearhead the design and implementation of internal and external business strategies with Sales & Marketing, Operations & Technology, Human Resources & Administration as well as Finances departments for achieving corporate top-performance and company growth initiatives.3. Measure the effectiveness of all the internal and external business processes and… Show more 1. Work closely with the Board of Directors in establishing, developing and implementing the long-term strategy of the business.2. Spearhead the design and implementation of internal and external business strategies with Sales & Marketing, Operations & Technology, Human Resources & Administration as well as Finances departments for achieving corporate top-performance and company growth initiatives.3. Measure the effectiveness of all the internal and external business processes and design effective programs to improve these processes.4. Foster a success-oriented, accountable environment within the company. Promote the company culture, values and vision across all the organization and ensure that the business operates within its mission statement and strategic long-term objectives.5. Represent the firm in public events, as well as create strategic partnerships with potential clients, business partners or other stakeholders.6. Report to the Board and provide timely, accurate, comprehensive and complete reports of the overall business performance. Show less -
Chief Operations Officer (Coo)Kosbit Llc Jan 2017 - Dec 2020Prishtina, Kosovo1. Work closely with the CEO and the Board of Directors in establishing, developing and implementing the long-term strategy of the business.2. Ensure strategic partnerships with leading tech and telecom providers the likes of AT&T, Tech Mahindra, Vodacom, Coriant, Nokia, Cisco, Juniper Networks, IBM, Microsoft, Intel, Samsung, Dell, Telefonica, and Orange are efficiently managed, implemented and developed within project SLAs.3. Provide day-to-day leadership and management to a service… Show more 1. Work closely with the CEO and the Board of Directors in establishing, developing and implementing the long-term strategy of the business.2. Ensure strategic partnerships with leading tech and telecom providers the likes of AT&T, Tech Mahindra, Vodacom, Coriant, Nokia, Cisco, Juniper Networks, IBM, Microsoft, Intel, Samsung, Dell, Telefonica, and Orange are efficiently managed, implemented and developed within project SLAs.3. Provide day-to-day leadership and management to a service organization to the lower-ranking staff in different departments (IT & Business Processes) as well as implement appropriate rewards/recognition and coaching/corrective practices to align personnel with company goals4. Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.5. Spearhead the design and implementation of internal business strategies, policies and procedures for achieving corporate top-performance and growth initiatives. Measure the effectiveness of all the internal and external processes and design programs to improve these processes (performance management, reporting systems, metrics and KPIs). 6. Foster a success-oriented, accountable environment within the company. Promote the company culture, values and vision across all the organization and that the business operates within its mission statement and strategic long-term objectives7. Assist the HR department in leading high-performance teams; attract, recruit and retain required members of the team not currently in place; provide mentoring as a cornerstone to the career development program.8. Represent the firm in different events with potential clients and business partners9. Report to Board, CEO and CBDO and provide timely, accurate, comprehensive and complete reports of the business performance Show less -
Business Development ConsultantKosbit L.L.C. Jan 2014 - Jan 2017Prishtina1. Analytical preparation of potential growth opportunities.2. Support and monitoring of these growth opportunities.3. Creation of long-term value from customers, markets, and relationships.4. New B2B market researches and business expansion opportunities.5. Setting up and managing strategic relationships with other companies. -
Head Of Operations And ServicesAlmooc Aug 2015 - Jan 2016Prishtina1. Improve the operational systems, processes and policies in support of organizations mission.2. Support better management reporting, information flow and management, business process and organizational planning.3. Long term planning with CEO and managers of different areas of the organization in presenting findings to stakeholders and higher management as well as training and supervising new employees and tracking and measuring staff performance.4. Manage and increase the… Show more 1. Improve the operational systems, processes and policies in support of organizations mission.2. Support better management reporting, information flow and management, business process and organizational planning.3. Long term planning with CEO and managers of different areas of the organization in presenting findings to stakeholders and higher management as well as training and supervising new employees and tracking and measuring staff performance.4. Manage and increase the effectiveness and efficiency of Support Services (HR, IT, etc.) and the coordination and communication between support and business functions.6. Coordination and communication between Almooc and Almooc Innovations Centre (AIC).7. Head of "The hour of code" for Kosovo. Show less -
Branch ManagerKujtesa Jul 2008 - Jan 2015Gjilan1. Developing a company from its start of operation in the sector (April 2008) to the highest professional standards through internal organisation, increase of sales, decrease of expenses and effective teamwork. Competing directly with the largest competitor (IPKO) in the market at that time and multiplying the revenues and taking over the market. Today Kujtesa has a greater market share.Annual growth 22.5%.2.Maintain all the local businesses sectors. Planning the expenses and budget… Show more 1. Developing a company from its start of operation in the sector (April 2008) to the highest professional standards through internal organisation, increase of sales, decrease of expenses and effective teamwork. Competing directly with the largest competitor (IPKO) in the market at that time and multiplying the revenues and taking over the market. Today Kujtesa has a greater market share.Annual growth 22.5%.2.Maintain all the local businesses sectors. Planning the expenses and budget, maintaining low cost business operation, handled accounts payable and receivable, prepared bank deposits, raise high quality technical support, control inventory and maintain equipment and technology, build administrative efficiency, develop and implement operational and sales strategies, etc.3.Organize different sectors within the company and make them highly professional: Technical teams, NOC operators and Call Centre, Sales and Marketing, Administrative Assistants. There were 15 workers under my supervision. 4.Enhance communication between me, local staff and executive directors, fostering a sense of teamwork and collaboration.5.Provide personal and professional training to the staff. Show less -
Chief Operating OfficerAtaq Consulting Oct 2007 - Apr 2008Gjilan1. Manage and develop all the business segments of the company: finances, tech support, maintaining high quality Internet and Cable TV services, managing the work fleet and workers, promotion of products and services, maintaining a team spirit and cooperative work, etc. 2. At that time there were 10 workers under my supervision. We worked hard in a very hard competition increasing the market and the sales at the same time reducing costs and expenses. Revenues increased for 30% at the time.
Armend Ukshini Skills
Armend Ukshini Education Details
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Distinction -
Business Start-Up Centre Kosovo/Cefe AssociationBusiness Administration And Management, General
Frequently Asked Questions about Armend Ukshini
What company does Armend Ukshini work for?
Armend Ukshini works for Nacew
What is Armend Ukshini's role at the current company?
Armend Ukshini's current role is 15+ years of tech industry experience with global companies & tech startups | Executive roles in Strategy, Operations, Business Development & Project management | MBA | Techpreneur | Lecturer of Entrepreneurship.
What is Armend Ukshini's email address?
Armend Ukshini's email address is ar****@****ure.com
What schools did Armend Ukshini attend?
Armend Ukshini attended Staffordshire University, Business Start-Up Centre Kosovo/cefe Association.
What are some of Armend Ukshini's interests?
Armend Ukshini has interest in Social Services, Economic Empowerment, Etc, Investing, Education, Management Training, New Technologies, Science And Technology, Social Media Marketing, Music And Movies.
What skills is Armend Ukshini known for?
Armend Ukshini has skills like Sales, Business Strategy, Management, Marketing Strategy, Strategic Planning, Social Media Marketing, Project Management, Microsoft Office, Direct Sales, Coaching, Critical Thinking, Problem Solving.
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