Alexa Messina Email & Phone Number

Chicago, Illinois, United States

Greater Chicago Area

Greater Chicago Area

Lead Coordinator:-Coordinator to two Account Directors; responsible for all proposals, sales contracts, site visit preparation, expense reports, document routing, business research, and updating bookings in internal data base-Responds to incoming Group Sales leads - 10-20 rooms on peak for all markets in any geographic region-Received award for Stellar Performer of the month April 2017 - Sheraton Grand Chicago-Nominated for the 2017 Stars of the Industry Administrative Employee of the year-Coordinator in Complex Sales for Sheraton Grand Chicago and Westin Chicago River North-Liaison to each department of hotel on behalf of the Sales Department: Food and Beverage, Front Office, Accounting, Housekeeping, Engineering, Banquets, and Catering -Coordinator daily to managers and directors creating contracts, building proposals, addressing client questions and requests, creating and processing quickly finalized contracts and addendum to small and large scale meetings and room blocks-Arrange VIP amenities -Create floor plans and space proposals for Westin and Sheraton meeting space and suites for in-house group meetings and conferences

Greater Chicago Area

-Proactively monitors customer functions, spending 95% of each day interacting with meeting professionals and their attendees to ensure customer satisfaction.-Reviews all relevant written communications and verifies accuracy of room sets.-Meets with Meeting Professionals/Catering Customers prior to the start of the first event to verify meeting specifications and establish communication method-Remains accessible to Meeting Professionals/Catering Customers throughout assigned functions.-Continually inspects for cleanliness and maintenance of all function space, public areas and banquet areas. -Coordinates with all operating departments to ensure top product quality.-Communicates any event changes in a timely manner to relevant operating departments and to the Convention/Catering Manager responsible for the group.-Attends all pre-event meetings and other meetings specified by the Director of Convention Services.Supportive Functions-Provides daily support to the Convention Services Managers and Banquet Managers to ensure effective operation of either department, or any other supportive functions based upon the requirements of the hotel and guest needs and expectations.

Las Vegas, Nevada

Supported Chief Marketing Officer & Director of Marketing Event Planning and Management (Pre-Planning, Planning and On-Site available)Event Marketing & Development of Event Registration WebsiteSolicitation and Database Management for Sponsorship and Key Partners Management and service of event attendees including air, ground transfer and hotelDevelopment of Event Mobile AppMeet with key hotel companies and CVB representatives Support production of MeetingMentor Magazine July 2014 Online EditionSupport production of MeetingMentor Magazine Fall 2014 Print IssueCommunication with key advertisers and agencies on material deadlinesCollection and uploading of ad materials to produce magazineHandled invoicing and collection of advertiser agreementsReviewed and updated magazine’s circulation databaseReviewed and updated magazine’s key advertiser database and comp listAssisted in updating of company website

Report directly to the Chief Marketing OfficerResponsible for communication to ConferenceDirect Associates, Customers & Suppliers regarding upcoming company eventsEvents handled:ConferenceDirect & NYC & Co.’s Annual event at PCMA in Boston - January 2014ConferenceDirect’s IndustryInsights Seminar in Washington, D.C. – January 2014ConferenceDirect’s Annual Partner Meeting in Anaheim – March 2014Responsible for customer communication via phone and email to drive event attendanceResponsible for soliciting suppliers via phone and email to drive attendance at the annual partner meetingSolicited suppliers for ad sales for MeetingMentor Magazine – Spring 2014 issue