Managed high-volume customer interactions in a bustling Chase branch, serving as the primary point of contact for diverse clientele.● Cultivated relationships with predominantly Spanish-speaking customers, providing personalized financial guidance and support in their native language.● Facilitated community engagement initiatives as the branch's sole community center, organizing financial literacy workshops and outreach events.● Processed financial transactions efficiently and accurately, ensuring compliance with regulatory standards and internal policies.● Collaborated with team members to optimize branch operations and enhance customer experience in a fast-paced environment.

Managed golf cart fleet of 85 as well as maintained pace of play of over 300 rounds daily.Learned a lot of etiquette rules which I reciprocated to the guest that visitedMaintained member bag room of 300 sets of clubs organized and clean.

Learned HR responsibilities that included interviewing candidates, and performance reviews● Managed a team of over 10 colleagues, and surpassed the sales threshold every week of my tenure in command● Average sales were 7 per week, I exceeded expectations by averaging 13 units per week including the team record at thetime of 26 units in one week.● Created and presented multiple slideshows to the organization which had over 50 employees which enhanced my publicspeaking skills.

Learned HR responsibilities that included taking interviews, recruiting, and performance reviewsManaged a division of over 10 people, and surpassed the sales threshold every week of my tenureBroke company record by selling 26 units in one weekCreated and presented multiple slideshows to the organization which had over 50 employees.

Fulfilled HR responsibilities which included, taking interviews as well as managing a team.Presented multiple presentations to the company of over 50 people.Broke company record by selling 26 products to clients in one week.

● Handled currency exchanges from South America and Asia● Received and properly audited orders from around the country● Delivered exceptional customer service to customers from around the world with different cultures.● Transported shipments locally in Florida from Miami to Cape Coral daily