- Answer and direct phone calls- Organize and schedule appointments and meetings- Maintain contact lists- Produce and distribute correspondence memos, letters, faxes, and forms

• Implemented and maintained streamlined office organization protocols, enhancing operational efficiency.• Directed the account opening process, ensuring a seamless and customer-friendly experience.• Oversaw ATM operations, coordinating maintenance and troubleshooting initiatives.

• Developed and executed strategic organizational plans in collaboration with the director.• Facilitated cross-departmental projects, optimizing resources and achieving project objectives

• Supported administrative tasks, enhancing office efficiency and organizational communication.• Played a key role in coordinating initiatives between different departments.• Managed financial records meticulously, ensuring accuracy and compliance with established standards.• Participated in the preparation of financial reports, aiding in informed decision-making.• Fostered positive relations between the bank and its stakeholders, promoting brand positivity.• Organized and coordinated PR events, enhancing the bank's image and community presence.