Mmina Maclang-Tamayo Email & Phone Number

Vancouver, British Columbia, Canada

Took charge of fraud prevention and recovery strategies across Shopee's marketplace, digital goods, ShopeePay e-wallet, and SeaMoney Credit products, drilled down into new fraud trends and modus operandi across the Shopee ecosystem.Built the Fraud Analytics Team for PH, and simultaneously managed the ShopeePay Fraud Operations, as well as SeaMoney Credit Fraud Operations teams.Developed rules and criteria to automatically flag potential fraudulent transactions, built automated… Show more Took charge of fraud prevention and recovery strategies across Shopee's marketplace, digital goods, ShopeePay e-wallet, and SeaMoney Credit products, drilled down into new fraud trends and modus operandi across the Shopee ecosystem.Built the Fraud Analytics Team for PH, and simultaneously managed the ShopeePay Fraud Operations, as well as SeaMoney Credit Fraud Operations teams.Developed rules and criteria to automatically flag potential fraudulent transactions, built automated notifications and monitored trends.Assessed new marketing campaigns and rewards schemes to identify process vulnerabilities, and recommended campaign designs that would prevent further losses to fraud.Lead the recovery of millions worth of fraud losses, and decreased Shopee's fraud losses by half within a year, as well as cooperating with other eWallets, Banks, and Logistics companies to operationalize fraud reporting across.Involved with Anti-Money Laundering checks, Data Privacy contracts, and intersections of Fraud across Legal and Compliance concerns. Show less

Philippines

+ Leading the Business Development initiatives pertaining to finding solutions and technology that can enrich the automated underwriting of loans, for better accuracy and faster approval time+ Involved in the end-to-end onboarding and implementation of various solutions to our core systems+ Understanding Data Privacy laws and regulations, and data security methods to safeguard our customer data+ Built strategic partnerships with the largest companies in the Philippines, as well as… Show more + Leading the Business Development initiatives pertaining to finding solutions and technology that can enrich the automated underwriting of loans, for better accuracy and faster approval time+ Involved in the end-to-end onboarding and implementation of various solutions to our core systems+ Understanding Data Privacy laws and regulations, and data security methods to safeguard our customer data+ Built strategic partnerships with the largest companies in the Philippines, as well as international partners from across the globe Show less

Philippines

Sales-Risk Quality Management (Team Leader), Antifraud Team+ Assessed and developed strategies to route risk-positive initiatives of the sales network and ensuring seamless cooperation between sales and risk+ Facilitated risk trainings for Sales Network to help them understand concepts in Risk Mitigation+ Produced automated reports pertaining to risk performance of the sales network

+ Regular monitoring and reporting of key risk indicators+ Built automated tools that predicted risky behaviors+ Monitored and investigated cases pertaining to biometrics technology+ Closely cooperated with sales reporting on implementation of risk strategies to the sales network

Makati City

Prepared research, recommendation, and write-up for resolutions to shareholders in Hong Kong and Singapore companies; work includes data analysis, coding, and profiling. (Project based hiring).

Ayala Avenue, Makati

Market segmentation, basket analysis, and landscape assessment and projections for the Philippine market